Commercial Cooking Equipment Field Service Technician

*** SIGNING BONUS FOR EXPERIENCED FOOSERVICE EQUIPMENT SERVICE TECHNICIANS ***

Are you a service technician who thrives on bringing satisfaction to those in dire need of expertise to get their operation up and running? Do you desire an opportunity to truly be an expert at servicing a single equipment brand of cooking equipment instead of trying be all things to all people? Do you lose sleep at night knowing you couldn’t help because you don’t have the training, knowledge, or parts to do the job right the first time?

If you answered yes to any of these questions, we have a tremendous opportunity for you to become a true expert, an ambassador of a quality brand with best-in-class support as a Henny Penny service technician.

Henny Penny is a prominent manufacturer of high-end commercial cooking equipment used by the world’s biggest names in foodservice. Names like McDonalds, Chic-Fil-A, Wendy’s, Arby’s, and the list goes on. Achieve expertise, confidence, and a sense of accomplishment each day by by learning and focusing your efforts on just a single equipment line and having the parts on-board your service vehicle to achieve first-time fix rates, not possible by those who do try to be all things to all people.

Price Davis is a Henny Penny distributor located in Iron Station, NC with a service territory of North Carolina, South Carolina, and Georgia. Our technicians are all factory trained and have opportunities for continuing education and a Master Certification program. In this vital role, you will have a fulfilling opportunity to support restaurant owners and other foodservice operators who use Henny Penny cooking equipment. With support services such as technical service, preventative maintenance, and equipment start-up and training, you will help our clients protect their brand promise with their customers – something you can rest easy at night with!

We are looking for qualified service professionals who are looking to join a great organization, grow personally and professionally and provide support for a great brand in Henny Penny for their awesome customers we all enjoy personally.

We are looking for qualified candidates to:

• Maintain a safety-first mindset, participating in routing safety training sessions, being aware of changing working conditions and hazards and using appropriate personal protective equipment (PPE).
• Properly troubleshoot, diagnose, and repair in-warranty and out of warranty Henny Penny commercial cooking and hot food holding equipment for fast food, restaurants, supermarkets, convenience stores throughout the Carolinas and Georgia
• Demonstrate a working knowledge of electrical diagrams and electrical systems
• Demonstrate a working knowledge of natural and LP gas systems and components.
• Provide best in class customer service and build relationships when visiting the businesses of our service customers.
• Effectively communicate with customers, our office and Henny Penny technical support regarding the status of repairs both verbally and in writing.
• Complete service orders in ServiceFusion with detailed tech notes outlining what was done and any parts or supplies used from truck stock to complete the service call.
• Return replaced warranty parts on time to Price Davis
• Maintain vehicle inventory, cleanliness, and maintenance
• Perform preventative maintenance, equipment rebuilds, or swap-outs as directed.
• Perform equipment start-up and tech check to ensure optimal performance of the cooking or holding equipment.
• Conduct operational and routing maintenance training to enhance the operator’s user experience and maximize the investment’s capabilities.

Required Experience / Qualifications

• High School Diploma
• 2-3 years of food service equipment (Hot Side) repair
• Can comprehend electrical schematics
• Must be able to communicate effectively having a good etiquette.
• Intermediate computer skills
• Has legal authority to work in the United States
• Can pass a drug screening
• Has a valid driver's license and a clean driving record

Job Requirements

Candidates must be able to:

• Travel throughout the service territory spending an extensive amount of time in the service vehicle
• Adapt to changing work schedules and site locations
• Support an on-call rotation with other employees for nights and weekends
• Regularly lift and/or move up to 50 pounds; frequently lift and/or move up to 100 pounds; and occasionally lift and/or move more than 100 pounds with assistance
• Move by frequently bending, twisting, stooping, and kneeling.
• Represent Price Davis with a high degree of professionalism by keeping uniforms clean and free from defects and maintaining the cleanliness of service vehicles and tools.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory
• Follow safe work practices and accident prevention procedures

Compensation & Benefits

• Signing Bonus for Experienced Foodservice Equipment Service Technicians
• Competitive Pay
• On-Call Pay
• Weekly Direct Deposit
• Discretionary Bonuses
• Medical, Vision and Dental Benefits
• Teledoc
• Flexible Spending Account (FSA)
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• 401(k)
• PTO
• Seven Paid Holiays Birthday
• Company Vehicle, Cell Phone & Tablet
• Factory Training & Continuing Education

Learn more about Price Davis by visiting: https://pricedavisllc.com/about/careers/

Job Type: Full-time

Pay: $28.00 - $35.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k) matching
• Company truck
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Paid training
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• On call
• Rotating weekends

Supplemental pay types:

• Bonus opportunities
• Signing bonus

License/Certification:

• Driver's License (Required)

Work Location: On the road