US Tech Application Delivery Director

A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. You’ll focus on managing the design and implementation of technology infrastructure within PwC, developing and enhancing both client and internal facing applications within PwC, and providing technology tools that help create a competitive advantage for the Firm to drive strategic business growth.

Our Policy, Strategy, and Leadership – Practice Support team provides strategic oversight, manages operations, and develops policies for all aspects of PwC’s Information Technology team.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Director, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Support team to disrupt, improve and evolve ways of working when necessary.
• Arrange and sponsor appropriate assignments and experiences to help people realise their potential and support their long-term aspirations.
• Identify gaps in the market and spot opportunities to create value propositions.
• Look for opportunities to scale efficiencies and new ways of working across multiple projects and environments.
• Create an environment where people and technology thrive together to accomplish more than they could apart.
• I promote and encourage others to value difference when working in diverse teams.
• Drive and take ownership for developing connections that help deliver what is best for our people and stakeholders.
• Influence and facilitate the creation of long-term relationships which add value to the firm.
• Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
High School Diploma

Minimum Years of Experience:
8 year(s) of progressive roles leading IT transformation that include operations, policy, and business strategy.

Preferred Qualifications:

Degree Preferred:
Bachelor Degree

Preferred Fields of Study:
Information Technology

Preferred Knowledge/Skills:

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in strategic technology and business capability delivery including the following areas:

• Working with Application development methodologies and technologies;
• Engaging in Strategic management and delivery methodologies to drive an agile delivery culture to organize, plan and carry out complex assignments;
• Working with Application delivery strategy that incorporates both delivery and application support, with a focus on prioritized functionality and user experience; and,
• Leading business skills (i.e. financial, resource, vendor, issue management, etc) to solve critical and strategic issues.

Demonstrates thought leader-level abilities with, and/or a proven record of success directing efforts in strategic IT including the following areas:

• Leading an IT organization in a hands-on leadership role, accountable for tactical, financial, and strategic outcomes of the organization based on delivery and operational needs;
• Coaching and developing the Cross Line of Service teams, including staff selection, engagement, development, retention, and performance;
• Engaging with and/or leading high performing, agile delivery teams within a rapidly changing environment with employees, contractors and sourced resources;
• Working with business Product Owners and delivery teams to understand the various priorities and roadmaps in order to plan delivery of the highest and most strategic value;
• Working with and providing support and assistance to the Cross Line of Service Leader; proactively identifies and takes ownership of organizational functions and tasks where gaps and/or needs are identified; assumes functions and tasks as requested;
• Engaging with Leadership via support and ownership of functions and tasks when requested;
• Participating in strategy and planning activities, bringing current knowledge and future vision of technology, processes, and industry leading practices as related to business requirements and industry trends;
• Driving organizational initiatives; setting and adjusting priorities; removing barriers and acting with an appropriate sense of urgency;
• Collaborating with others to discover creative solutions to complex problems, which may require unique approaches, while maintaining standards and minimizing any risk to the firm;
• Establishing application delivery efforts that are focused on the business value with continual focus on improving the experience of the application user;
• Maintaining effective relationships and channels of communication with business sponsors and PwC Technology leadership including collaborating with senior level staff/partners in other departments and across IT domains; and,
• Fostering working relationships in order to establish and promote a healthy cross organizational working model that includes the sharing of roadmaps, understanding and highlighting project work and initiatives across organizations, partnering to identify and address gaps and missing functionality while honing a working model that will result in the optimal consumption of services.