Position purpose - Responsibilities/Duties/Functions/Tasks
The purpose of this position is to work with division managers to grow the division by concentrating on a specific area. Exercise complete responsibility for all branches within the area manager’s supervision. These responsibilities include directing, coordinating, and monitoring all sales, branch operation, and personnel development activities to create a business operation that increases sales, profitability, market share, and customer and employee satisfaction.
Assesses local market conditions, identifies current and prospective sales opportunities, and develops forecasts, financial objectives, and business plans for branches within the Division
§ Analyzes and exercises independent judgment and discretion in advancing PRMI’s business objectives and the interests of PRMI’s customers regarding significant financial decisions
§ Develops, implements, and maintains sales and profitability plans according to account management principles
§ Carries out major assignments affecting business operations of the employer or the employer’s customers
o Performs the following tasks in completion of major assignments if the branch manager is a loan originator:
§ Directs all operational aspects of the branch which include distribution operations, customer service, human resources, administration, and sales in a manner that supports reaching the profitability goals of each branch
§ Ensures that all areas of work performance or departments are properly staffed and directed within assigned area
§ Provides training, coaching, development, and motivation to bring out the best in each team member
§ Responsible for guiding and assisting branch management with the orientation and evaluation of all employees
§ Oversees financial management at the branch level
§ Recommends desirable changes in the policies and goals of the branch and the division
§ Works with branches to create organizational objectives and budgets, ensuring financial accountability at the branch level
§ Communicates effectively with branches and senior managers concerning effective practices, competitive intelligence, business opportunities, and needs
§ Assists the branches in responding to employee satisfaction issues in a prompt and timely fashion
§ Promotes high ethical standards while complying with government regulations
§ Maintains and enforces personnel policies
§ Regularly evaluates the effectiveness of the branch operation to ensure policies are being observed and the profitability goals of the branch, division, and organization are being achieved
§ Works with the Division President and branch management to provide remedies and solutions, or corrective action, as needed
§ Increases personal knowledge and expertise in business, appropriate technology, etc.
§ Follows and enforces company policies and procedures
§ Performs other duties as assigned
Qualifications
Preferences
Company Conformance Statement
In the performance of assigned tasks and duties all employees are expected to conform to the following:
Work Requirements
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting. To maintain and ensure secure privacy of borrower (and other protected) information, an essential function of this job may require physical attendance in a defined office space. (i.e. branch or corporate office location). Employment with PRMI requires compliance with and adherence to all applicable mortgage and fair lending laws and regulations as well as PRMI policies. The ability to work extended hours may be required.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
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