Project Manager

Job description

2yr experience is required

Responsibilities

· Own, lead, manage and control all project activities from end-to-end

· Accountable for the success of the projects

· Function as central point of contact for all project communications to all stakeholders

· Develop and manage project deliverables including communication plan, deployment plan, escalation plan, risk and issue logs

· Manage project requirements and scope including timelines/schedules and changes

· Manage stakeholder expectations and requests including customer, account manager, project team members and management

· Manage, monitor and tracking project progress including equipment ETAs, resource utilization

· Lead all project meetings and discussions to ensure objectives and purpose are achieved including kick-off, technical, database and wrap-up

· Work with management, sales team, and service/deployment team to drive the discovery and resolution of project issues

· Communicate with manufacturer for necessary technical support or professional training for end-user

· Monitor project execution and provide daily/weekly status report to sales team. Draft daily/weekly summary reports for account manager.

· Respond promptly to customer queries and complaints to find solutions and defuse tension

· Keep up the morale of team members and build relationships with them to develop a strong unit and supporting their impact on project success

· Provide training to project coordinators, service team leads, and assigned project group

Requirements

· Excellent oral and written communication skills

· Strong organizational skills in planning and implementation

· Self-starter with ability to proactively identify and perform problem resolutions

· Customer service and relationship building skills

· Ability to work well in a fast-paced, demanding and ever-changing team environment

· Ability to motivate and influence others to contribute toward project goals

· Ability to interact effectively with others at all levels within and outside the Organization

· Ability to successfully manage multiple tasks within given time constraints

· Ability to understand complex elements required to effectively complete tasks associated with telecommunication projects

· Proficient in MS Office Suite, including MS Project

· Excellent presentation skills

· Bachelor’s Degree; Master’s degree is a plus

· PMP is preferred; experience with PMI project methodology is required

· 2 years of project management experience required

· Educational technology related working experience is a plus

Job Type: Full-time

Pay: $55,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Houston, TX 77036: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Project management: 2 years (Preferred)

License/Certification:

• PMP (Preferred)

Work Location: One location