Wheelchair Attendant/ Baggage Handler

Available Shift(s): 3:30 am- 12:00 pm & 11:00 am- 7:30 pm & 4:00 pm- 12:30 am (FT and/or PT)

** Weekend availability is required for all shifts (FT and PT)**

Essential Functions:

As a valued member of the PrimeFlight team, you will be trained to successfully perform both wheelchair and baggage handler duties. You will provide safe and courteous wheelchair services to various airline passengers with disabilities while complying with the Air Carrier Access Act, airport policies, airline procedures, FAA regulations, and U.S. Customs procedures. You will also:

• Safely and comfortably lift disabled passengers with assistance from one mobility device to or from an aircraft seat
• Push wheelchair passengers to and from gates
• Carry passengers’ carry-on luggage
• Assist with checked and claimed luggage
• Roll customer-occupied wheelchair safely down the jet bridge
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair
• Complete any necessary wheelchair or incident reports
• Follow dispatcher gate orders
• Stock needed supplies including, but not limited to, baggage tubs
• Pull unclaimed luggage from baggage belts and ensure its security
• Assist passengers with any problems, questions, or concerns
• Maintain professional working relationships with fellow employees, supervisors, managers, airline employees, and airport authorities
• Have computer, tablet, or smartphone ability
• Load and unload baggage
• Sort and stack baggage on specified carts, conveyors, or screening machines
• Safely transport baggage on carts in specified areas
• Transport oversize baggage or live animals as necessary
• Ensure and maintain an adequate supply of baggage tubs for the baggage conveyor
• belts
• If/When working with In-Line Baggage System:
• Clear jams on baggage conveyor systems
• Clean debris from the belt system
• Manually encode baggage numbers for misread bag tags
• Lift, sort, and stack baggage when the belt system is inoperable
• Move oversize bags to the airline carousel
• Demonstrate regular, predictable attendance at the job location
• Exceed PrimeFlight customer service and safety standards
• Carry out other duties as assigned

Competency:

To perform the job successfully, an individual should demonstrate the following competencies: Problem-Solving, Customer Service, Interpersonal, and Oral Communication.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed in this Job Description are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

General Qualifications:

• 18 years of age
• Reliable transportation
• Eligible to work in the United States
• Able to follow PrimeFlight Aviation safety guidelines for transporting the physically challenged

Compensation:

The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience.

Education/Experience:

N/A

Language Ability:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to communicate effectively in English.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Efficient, immediate problem-solving capabilities.

Computer Skills:

Computer, tablet, or smartphone ability.

Certificates and Licenses:

No Certificates or Licenses are required.

Supervisory Responsibilities:

No supervisory responsibilities are associated with this position.

Work Environment:

The work environment characteristics described here are representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate but may become high at various times. The employee must be willing to wear/utilize company-supplied personal protective equipment (hearing protection) to mitigate their noise exposure.

Some work is in an outside environment, with exposure to hot and cold temperatures and inclement weather.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Continuously stand and walk for 6-8 hours
• Be able to lift a minimum of 75 pounds and push a wheelchair with an adult in it.
• Be able to bend, stretch, twist, squat, and reach out with the body, arms, and/or legs
• Walk and climb up and down a minimum of 500 stairs daily
• Walk, stretch, and bend
• Lift and carry up to 50 pounds
• Be able to work in tight spaces
• Reach above head, full extension (72 inches) with arms
• Use hands to finger, handle, or feel
• Be able to hear and respond to the spoken voice and to audible alarms generated by the terminal environment
• Specific vision abilities required for this job include: Close vision (clear vision at 20 inches or less); distance vision (clear vision at 20 feet or more); color vision (ability to identify and distinguish colors); peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); depth perception (three-dimensional vision, ability to judge distances and spatial relationships); ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)

PrimeFlight Aviation Services is proud to be an equal-opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Services without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

Job Types: Full-time, Part-time

Pay: $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Compensation package:

• Tips

Schedule:

• Day shift
• Evening shift
• Morning shift
• Night shift

Ability to Relocate:

• Albany, NY 12211: Relocate before starting work (Required)

Work Location: In person