Client Onboarding Manager

Principal Financial Group
Remote in Appleton, WI Full Time
POSTED ON 6/22/2022 CLOSED ON 8/17/2022

Job Posting for Client Onboarding Manager at Principal Financial Group

Responsibilities:
As a Client Onboarding Manager in our Employee Stock Ownership Plan (ESOP) Administration area, you will partner with new ESOP clients to coordinate and manage all aspects of the plan onboarding process. You'll provide expert customer service to build relationships with C-Suite executives, company owners, and HR personnel while serving as their key contact for the first year experience.

Your day will be filled with:
  • Working independently, act as consultant and advise clients as they navigate through the implementation phase of onboarding.
  • Establishing and building strong client relationships through effective communication.
  • Ensuring accuracy and integrity of client data and setup on systems
  • Educating and coaching new clients in processes, expectations and technical requirements

As the #1 recordkeeper of Employee Stock Ownership Plans, Principal provides a wide range of expertise and support to our clients serving nearly 1,200 custom plans involving various levels of complexity. You will proactively assist clients in understanding requirements, plan language and provide a wide range of services and proactive consulting in a talented team environment.
Qualifications:
Skills required:
  • Bachelor's degree or equivalent. (Accounting or Finance preferred)
  • 4 years related business experience. ESOP or Pension plan design and/or administration experience is ideal.
Successful candidates will have the following:
  • Strong written and verbal communication skills, including strong problem-solving and negotiation skills.
  • Strong accounting, numerical critical thinking and analytical skills.
  • Open to occasional overnight travel (1-3 ties per year) to participate in customer meetings may be necessary.
  • Basic knowledge of plan and contract documents, manuals, procedures, and company products and services.
  • Ability to balance working independently with working in a team environment to meet customer needs and achieve overall goals.
  • Possess a strong understanding of accounting and record-keeping systems and PC applications.
Salary Range Information: Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range: $49300 - $96000 / year Additional Information:
Work Environments

This role offers the ability for in-office, hybrid (blending both office and remote work in a typical workweek), and remote work arrangements. You’ll work with your leader to determine which option may align best based on several factors.

Work Authorization/Sponsorship

At this time, we're not considering candidates that need any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States? This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please use the following links.

https://www.uscis.gov/working-in-the-united-states/temporary-nonimmigrant-workers and https://www.uscis.gov/green-card/green-card-eligibility/green-card-for-employment-based-immigrants

Investment Code of Ethics

For Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.

Experience Principal

While our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees – individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.

Principal is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

LinkedIn Remote Hashtag

: #LI-Remote
Employee Benefits Client Manager II
M3 Insurance Solutions -
Wausau, WI
Urgent Onboarding - Grocery Shopper
Shipt -
Appleton, WI
Grocery Shopper - Onboarding Immediately
Shipt -
Appleton, WI

Salary.com Estimation for Client Onboarding Manager in Remote in Appleton, WI
$102,074 to $148,750
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs with skills like those required for the Client Onboarding Manager.

Click the checkbox next to the jobs that you are interested in.

  • Customer Service Skill

    • Income Estimation: $51,302 - $187,529
    • Income Estimation: $53,804 - $115,548
  • Order Processing Skill

    • Income Estimation: $51,302 - $187,529
    • Income Estimation: $62,983 - $89,307
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Principal Financial Group

Principal Financial Group
Hired Organization Address Des Moines, IA Full Time
What You'll Do As a Senior Marketing Strategist on our Direct Marketing Team, you’ll be responsible for the development ...
Principal Financial Group
Hired Organization Address Des Moines, IA Full Time
What You'll Do Elevate by Principal is a fast-growing startup within Principal that is changing the way business owners ...
Principal Financial Group
Hired Organization Address Des Moines, IA Full Time
What You'll Do We’re looking for a Sr Administrative Partner to join our Principal Financial Network (PFN) team. In this...
Principal Financial Group
Hired Organization Address Des Moines, IA Full Time
What You'll Do We are actively seeking a Senior Accountant to join Principal’s Retirement & Income Solutions (RIS) Expen...

Not the job you're looking for? Here are some other Client Onboarding Manager jobs in the Remote in Appleton, WI area that may be a better fit.

Client Success Manager

NorthWinds Technology Solutions, Stevens, WI

Employee Benefits Client Manager II

M3 Insurance, Wausau, WI