Copy Of Bi-lingual Receptionist

Principle Auto

Receptionist- Principle Toyota of Hernando

Who We Are

Principle Auto was founded on the desire to change the auto industry. Our purpose is helping people live a better life. We are in the business of building relationships and we want to ensure that we are there for our guests throughout their journey.

Our Values are our Guiding Principles

• Great People- We hire people with heart. We care about each other, so caring for the customer comes naturally.
• Unparalleled Service- We understand everyone defines great service differently and we aim to meet our guest needs individually and with complete focus.
• Integrity- We never allow pressure to influence our guidance to guests or fellow associates. We are accountable to each other to do what is right.
• Defining Excellence- We desire to be the best, changing constantly to the next environment. We have a burning need to learn and be a leader in our industry.
• Enthusiasm- We aim to have fun every day. If it's not fun, we find a way to make it so. We are energetic, and our energy draws people to us.

Principle Toyota is seeking an experienced and outgoing receptionist. The receptionist is the face of the dealership and the first impression of Principe Toyota of Hernando. The receptionist must be highly motivated, think quickly, and have the ability to complete tasks and projects with little to no supervision. The receptionist must demonstrate excellent interpersonal and communication skills and will be the front face of the dealership.

Responsibilities of the Receptionist:

• Answer incoming phone calls to the corporate office and direct calls to the appropriate department
• Greeting visitors and employees as they walk into the building
• Verifying appointments and setting up meeting rooms as needed
• Scheduling meetings and travel arrangements, preparing presentations and speeches and screening incoming calls, E-mails and correspondence - responding independently when possible.
• Setting up, managing and monitoring multi-party video conference calls, meetings, etc.
• Managing incoming calls and correspondence
• Managing constantly shifting priorities with flexibility and accuracy.
• Identifying and resolving problems in a timely manner by gathering and analyzing related information

Qualifications of the Receptionist:

• Fluent Spanish and English Strongly preferred
• Experience working a multiline phone system with 2-3 years of experience.
• Must be able to work under deadlines.
• Highly proficient computer skills (advanced or higher) needed with Windows, MS Word, Excel, PowerPoint, and Outlook.
• High degree of professionalism to handle sensitive and confidential information as well as internal and external, domestic and international telephone calls.
• Must be able to provide quick turnaround of unanticipated requests.
• Must be able to prioritize and organize workflow to ensure effectiveness and efficiency; manage tight
• Must have ability to learn new computer systems quickly and embrace new technologies.
• Exceptional listening skills. Excellent oral and written communication skills with a high degree of accuracy and attention to detail needed.
• Strong interpersonal skills exercising discretion and diplomacy in working with others including all levels of management.
• Strong business acumen and judgment necessary.
• Ability to maintain performance in high pressure situations.

Who your customers are and how this role delivers

Your external customers are our clients, prospects and business community members. Your internal customers will be Principle Auto associates, our vendors and contractors. You’ll provide value by treating all customers with the highest sense of integrity, honesty and respect.

About Our People

We recruit and hire the top talent in the industry. We invest in our people through dozens of training programs offered internally and externally. Principle Auto understands the importance of taking care of its associates and maintaining the unique culture that fosters exceptional care for our guests.