Field Service Technician

Field Service Technician (Full-Time)

Prism Controls Inc., based in Lowell, MI applies technology to make farmers more efficient by providing customized control systems and solutions for egg production in North America. Prtism Control’s computerized data collection, reporting and control systems help advance the egg industry while providing our staff with an environment rich in entrepreneurial innovation, challenge and purpose.

Prism holds these Core Values:

We care deeply about our people and our customers,

We are reliable and hard-working,

We have a positive, figure it out and get it done attitude,

We are technical experts with a thirst for learning.

Prism is looking for a candidate that embodies these core values with the following job functions in mind:

Commission, wire, terminate, configure, customize, and troubleshoot Prism's control systems and components at customer locations

Provide supervision, inspection, testing, evaluation, and education of other contractors and their work relating to our systems

Write logic, PLC I/O layouts, and human interfaces for Prism systems. Prism control systems operate as a PLC including an HMI to allow local control.

Read, understand, and be able to explain to others electrical and mechanical drawing packages, data sheets, and instructions from Prism and other sources to integrate the various components of a control system.

Provide training, advice, guidance, direction, and consulting to customers and contractors as far as recommended practices, Prism equipment operation, egg production, egg processing, and other related systems.

Troubleshoot and support Microsoft Windows, PC’s, networking, Prism Control equipment and systems as well as related third party systems over the phone, via email, and through remote access

Troubleshoot third party mechanical, electrical, and controls systems to ensure proper operation of Prism Controls equipment

Participate in Prism's 24-Hour rotating On-call hotline

Execute special projects based on direction from the operations manager.

Requirements:

Interest in long term employment and on the job training, with good interpersonal skills and mindset required.

3-5 years’ experience in one or more of the following

Industrial, agricultural, process, and/or HVAC controls

Computer networking, PC support, information technology, and/or complex software

Agricultural equipment, operation and/or technical maintenance

Controls level electrical systems, PLC’s and automation systems or other complex electronic systems

Field service involving controls, electronics, and/or PLC’s

Ability to read and use schematics, drawings, documentation, and datasheets.

Experience in project management, and customer service

Proficient and diplomatic with oral and written communication with customers.

Technical aptitude and experience preferred, including electrical and mechanical systems.

>75% Travel - Willing to work irregular hours and weekends as required. Potential for trips lasting up to 3 weeks at a time.

Willingness to work in an agricultural environment which can be dirty, and dusty. Employees may encounter condensing humidity, heat, cold, airborne ammonia, airborne allergens, cleaning and disinfectant compounds, pests, insects, and manure during the course of work.

Ability to both stand and sit while working for long periods of time, climb stairs and ladders, have the ability to move around and through agricultural equipment and construction sites, use lifts, power, and hand tools, and any other activities generally associated with construction and/or office work.

Prism Controls Inc. offers a competitive salary and excellent benefits package, including a generous allotment of Personal Time Off and a profit-sharing bonus. To learn more about Prism Controls and our products, please visit our website at: www.prismcontrols.com

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance

Supplemental pay types:

• Bonus opportunities

Work Location: Hybrid remote in Lowell, MI 49331