What are the responsibilities and job description for the Operations Manager position at Prism Hospitality, LP?
Scope of Position:
The Operations Manager is responsible for being a strategic, hands on operations leader, focusing on all aspects of the rooms Division. Supervises, trains, schedules, inspects and evaluates the work and performance of Guest Services (Front Desk, Guest Relations, Housekeeping, Property Transportation, PBX & Preventive Maintenance.)
Position Qualifications and Requirements:
Education & Experience:
· Bachelor’s Degree in Hospitality – Management Experience in lieu of.
· Minimum of 7 years experience as department head in a full-service hotel.
· 10 plus years in hospitality industry in a leadership position, such as General Manager from a smaller full service hotel or Assistant General Manager from a 500 room property.
· 7 years’ experience leading several departments.
· Valid state driver’s license from applicable state and MVR in good standing.
Physical Demands:
· Flexible Schedule – ability to work long hours, weekends, holidays or as Hotel business demand.
· Ability to stand for long periods of time.
· Ability to move quickly about the property to the various departments.
· Must work well in highly stressful situations to effectively lead, provide guidance to guests and staff or resolve concerns or other critical issues.
· Must be able to effectively deal with major emergencies, such as weather, fire, or other unforeseen events.