Patient Advocate Non-Clinical, GMMC, FT, Day
Job Posting for Patient Advocate Non-Clinical, GMMC, FT, Day at Prisma Health
Inspire health. Serve with compassion. Be the difference.
Job Summary
The Patient Advocate represents Prisma Health with patients, families, and visitors in responding to concerns and providing service recovery. Partners with patient safety, quality and risk management to address more clinically focused concerns. Coordinates the resolution of complaints and grievances with leaders and physicians across the continuum of care including acute, post-acute, and ambulatory care settings in compliance with CMS guidelines and other regulating bodies. Partnering with Patient Experience, uses continuous improvement methodologies to support leaders in proactively addressing performance gaps in an effort to improve care delivery. At all times, models exemplary patient experience and professionalism. This role will require strong written and verbal communication skills. All team members are always expected to be an example of Prisma Health values.The Patient Advocate represents Prisma Health with patients, families, and visitors in responding to concerns and providing service recovery. Partners with patient safety, quality and risk management to address more clinically focused concerns. Coordinates the resolution of complaints and grievances with leaders and physicians across the continuum of care including acute, post-acute, and ambulatory care settings in compliance with CMS guidelines and other regulating bodies. Partnering with Patient Experience, uses continuous improvement methodologies to support leaders in proactively addressing performance gaps in an effort to improve care delivery. At all times, models exemplary patient experience and professionalism. This role will require strong written and verbal communication skills. All team members are always expected to be an example of Prisma Health values.Work Shift
Day (United States of America)Location
Greenville Memorial Med CampusFacility
7001 CorporateDepartment
70018010 Clinical Care Experience - Patient AdvocacyShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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Job Summary
The Patient Advocate represents Prisma Health with patients, families, and visitors in responding to concerns and providing service recovery. Partners with patient safety, quality and risk management to address more clinically focused concerns. Coordinates the resolution of complaints and grievances with leaders and physicians across the continuum of care including acute, post-acute, and ambulatory care settings in compliance with CMS guidelines and other regulating bodies. Partnering with Patient Experience, uses continuous improvement methodologies to support leaders in proactively addressing performance gaps in an effort to improve care delivery. At all times, models exemplary patient experience and professionalism. This role will require strong written and verbal communication skills. All team members are always expected to be an example of Prisma Health values.The Patient Advocate represents Prisma Health with patients, families, and visitors in responding to concerns and providing service recovery. Partners with patient safety, quality and risk management to address more clinically focused concerns. Coordinates the resolution of complaints and grievances with leaders and physicians across the continuum of care including acute, post-acute, and ambulatory care settings in compliance with CMS guidelines and other regulating bodies. Partnering with Patient Experience, uses continuous improvement methodologies to support leaders in proactively addressing performance gaps in an effort to improve care delivery. At all times, models exemplary patient experience and professionalism. This role will require strong written and verbal communication skills. All team members are always expected to be an example of Prisma Health values.Work Shift
Day (United States of America)Location
Greenville Memorial Med CampusFacility
7001 CorporateDepartment
70018010 Clinical Care Experience - Patient AdvocacyShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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