What are the responsibilities and job description for the Claims Assistant position at ProAssurance?
An exciting opportunity exists to join the ProAssurance family of companies!
We are a specialty writer of professional liability, products liability and workers' compensation insurance. With approximately 1000 employees operating in all 50 states, we are well positioned to offer career opportunities to individuals interested in professional growth.
The primary responsibility of the Claims Assistant position is to provide assistance to the Claims department, including claims file set up, assistance with locating and verifying policies/coverage, file maintenance and ensuring the accurate and timely processing of payments. The Claims Assistant will also work with other internal departments, agents and brokers, outside counsel and vendors as needed or at the direction of management.Essential Duties and Responsibilities:
20% Provide general administrative support for the Claims department, maintaining necessary documentation, identifying issues and answering questions from internal employees, agents and brokers, outside counsel and vendors.
20% Process Invoice Payments and Settlement Payments.
20% Issue coverage and manuscript letters in coordination with Claims Representatives and management.
10% Assist in the set-up of new Claims.
10% Close and/or re-open claim files.
5% Work closely with the VP of Claims and Claims Staff in order to prepare and maintain accurate and timely reports on large losses, trials and mediations, and pipeline reports.
Secondary Responsibilities:
10% Coordinate scheduling and planning for annual Medical Device Seminar.
5% Coordinate and schedule meetings and prepare materials and reports for presentations, distribution and review.
Perform special projects as directed by management.
Qualifications
- Associates degree in a related field is required. In lieu of Associate’s degree, candidates may have a high school diploma/GED, with at least five years relevant work experience. Bachelor’s degree preferred.
- A minimum of three years’ experience in an insurance, agency or similar environment is required.
- Excellent and effective communications and writing skills; strong interpersonal and relationship management expertise.
- Proficient with Microsoft Office Suite.
- Strong organizational skills, including the ability to handle multiple tasks with accuracy and efficiency
- Must be detailed oriented, self-motivated and able to work independently
- Some event planning experience would be helpful.