What are the responsibilities and job description for the SC-ServiceNow Developer 05-SO0822-1 position at Probity Inc.?
PLEASE NOTE: This position requires an ACTIVE Top Secret/SCI Clearance with Polygraph. To be considered for this position, you MUST have an ACTIVE Clearance Level of Top Secret/SCI with Polygraph
In this role you will:
- Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, ITBM, ITOM, CSM, Service Portal, HR Module, Assest Management, Change Management, Custom Development, etc.
- You will be responsible for developing code, holding code reviews, checking in code, and helping to build the pipeline for continuous integration/continuous delivery.
- Customize ServiceNow applications, facilitate roll out of new applications and modules, configure application UI, workflow, and API.
- Create, maintain configuration management on the ServiceNow platform in all environments.
- Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
- Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals.
- Provide expertise in standards and validations (e.g., ISO 9000).
- Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
- Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts.
- Champion awareness training and implementation of business processes.
- Develop process documentation, testing, workflows, and work plans.
- Lead workflow presentations to leadership and Mission Partners as required.
- Coordinate with multiple departments within and outside of the customer’s organization to accomplish project tasks.
- Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow.
Required Qualifications:
- Bachelor’s degree preferably in an IT related field 6 years of related experience; or a Master’s with 4 years of experience; an Associates with 8 years of experience.
- Experience with ServiceNow Tools
- Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management.
- Excellent interpersonal skills with proven ability to team with industry partners.
- Ability to communicate effectively in a fast-paced environment.
- Ability to estimate work effort requirements efficiently and appropriately.
- Strong public speaking skills and professional demeanor required.
- Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation.
These Qualifications would be nice to have:
- ServiceNow developer certification, preferably Certified System Administrator (CSA) or Application Specialist
- Experience in HTML/CSS
- Experience with Insider Threat programs
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