Service Technician

ProChemTech International Inc is seeking ambitious and self-motivated individuals for the position of service technician within the Phoenix and Tucson Arizona areas

As an innovative water management firm our technologies are designed to reduce water use, eliminate toxic biocides, and develop environmentally friendly solutions for industrial applications. We are dedicated to excellence in customer service, innovative products, and professional development opportunities for our employees.

Responsibilities:

This an independent position with minimal direct supervision. In a service position, the individual will identify problems, develop solutions, and service water and wastewater treatment accounts within their specific service area.

This includes following tasks:

· Work with current customers to understand their unique business needs and meet those needs to maintain and grow sales of ProChemTech chemicals and equipment within at a customer’s facility.

· Provide technical support to customers by identifying and resolving a variety of challenges, as required, promoting long-term business relationships with ProChemTech.

· Perform system analysis and data interpretation to provide written recommendations ensuring that customer’s operations are performing at optimal levels. This includes but is not limited to; chemical testing, calibration and repair of chemical feed related equipment, and visual inspections of systems.

· Collaborate with the Engineered Systems Division on sales of major systems, such as wastewater treatment, recycle, and reuse, and cooling towers.

· Establish and develop strong relationships with key stakeholders in current and prospective customers, including industrial plant and facility executives.

· Work alongside account managers and sales/service managers to help expand and develop additional customer opportunities.

Requirements Skills and Experience:

· Bachelor’s degree in science or engineering is preferred but not required.

· Experience in sales is welcome but not required.

· Highly motivated and goal-oriented personality; good at meeting deadlines and time management.

· Commitment to excellent customer service.

· Strong interpersonal and problem solving skills: chemical and/or mechanical aptitude is preferred but not required.

· Excellent written and verbal communication skills, including proficiency in MS Word, Excel, and PowerPoint.

· Valid driver’s license and acceptable motor vehicle record

Income and Benefits:

Service technician employees are paid on an hourly rate and all service related job expenses are reimbursed. Additional benefits include two weeks paid vacation as well as nationally recognized holidays, fully paid family medical coverage (excluding dental and eye), a matching 401 K, and a company car or truck.

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Field service: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: On the road