Payment Poster

Position Description:

The Payment Poster, sometimes known as a Cash Applications Specialist, is part of the Payment Posting and Reconciliation Department that assists with proper documentation and application of all account payments received. The Payment Poster is responsible for proper application and balancing of all assigned payment batches including post office mail batches, electronic funds transfers from insurance payers, automated clearinghouse payments, patient cash payments, credit card payments, and any other account payments received. In addition, the Payment Poster is responsible for the recording of all non-payment denials received both electronically and via paper mail. This position requires a solid understanding of debit/credits postings, strong analytical skills, a strong attention to detail and exceptional work ethic.

If you are looking for a position with stability and growth opportunities, our company prides itself in offering both as we are ever expanding our medical team and patient base. We offer flexible working hours and do not issue mandatory overtime. Paid holidays, PTO, medical, dental, vision benefits, and more are all provided by the company. 

Position Duties:

• Applies all account payments accurately to the proper account and under the correct transaction code per the payment type
• Balances and reconciles all system batches prior to final posting to ensure all received payments have been applied
• Reviews attached explanation of benefits (EOB) to confirm payments have been applied to the correct line item as identified by the payer
• Reviews account negotiation notes to validate payment amount received prior to adjusting any remaining balance and for payment application accuracy confirmation
• Communicates professionally to the appropriate department regarding any needed payment reviews or inquiries
• Responds and posts any request for account balance write-offs or waivers
• Applies negative payments when applicable to record refunds issues or insurance takebacks received
• Assist with mail processing and logging as needed
• Other duties as requested of the Revenue Cycle Manager that are consistent with and appropriate for this position title and role

Position Requirements:

• High School Diploma; college degree or college experience
• 1-3 years minimum of experience in payment application, or comparable 
• Ability to read and analyze an EOB
• Knowledge of insurance denials and remark codes
• Working knowledge of MS Office & Excel
• Excellent communication and interpersonal skills
• A strong analytical mindset
• Outstanding organizational skills
• Be passionate and professional
• Be success-driven and quality focused
• MS Office & Excel experience
• EHR and PM software experience