Fraud Analyst

Fraud Analyst Intro:
We are seeking a dedicated and analytical Fraud Analyst to join our Fraud Management team. The ideal candidate will be responsible for conducting detailed research and analysis of account activity to assess risk levels and identify fraudulent activity. This role requires a strong sense of urgency, excellent time management, and prioritization skills. The candidate will be part of a supportive and close-knit team that values accessibility, teamwork, problem-solving, and communication.

Fraud Analyst Job Details:
The Fraud Analyst will report to the Fraud Investigations Manager of the US Region Fraud Management. The Analyst will be involved in day-to-day operations, reviewing and monitoring account activity for potential fraud, and collaborating with various Operations functions to ensure all escalated fraud incidents have been properly escalated. The role involves making timely, fact-based decisions and taking appropriate action to resolve fraud-related inquiries in a dynamic environment while ensuring the security of customer accounts. The role is a hybrid position, requiring in-office presence on Wednesdays and Thursdays, with some flexibility.

Fraud Analyst Mandatory Skills:
The candidate must have a minimum of 2-4 years of fraud-related experience, proficient in MS Word, Excel, and Outlook, and have a general understanding of fraud controls. They should have a strong analytical mind, excellent organizational skills, and experience working within a team environment. They should be self-motivated, goal-oriented, and have excellent verbal and written communication skills. They should also be highly adaptable during periods of change and able to learn and adapt to new information and technology platforms.

Fraud Analyst Desired Skills:
Preference will be given to candidates with experience in check fraud, recoveries, and the use of Actimize or Oasis. Familiarity with SharePoint is also a plus. The candidate should demonstrate a strong sense of urgency, the ability to make timely, fact-based decisions, and strong time management and prioritization skills.

Fraud Analyst Start Date:
The target start date for this role is as soon as possible, with a potential contract duration of 6 months. There is a possibility for contract extension or conversion to full time based on budget and performance.

Fraud Analyst Location:
The office location for this role is at IL-70 W Madison St, 8th Fl, Chicago, Illinois, United States. The candidate is expected to work in the office two times per week, with flexibility for remote work.