What are the responsibilities and job description for the Deal Support Specialist position at Procore Technologies?
Job Description
Procore is seeking a Deal Support Specialist to join our Revenue Operations, Strategy, and Enablement (ROSE) team. In this role, you’ll interface with all levels of our organization to drive the advancement of deals, help create and streamline processes, and ensure our teams are set up for success. Successful candidates are organized, proactive, and able to manage a wide range of tasks. If you have a business and operational mindset and the ability to strategically structure solutions to problems—we’d like to hear from you!
This position reports into the Manager of Revenue Operations and Support. We’re looking for someone to join us immediately.
What you’ll do:
Responsible for planning, organizing, and coordinating the “run the business” aspects of the Revenue team’s activities via Salesforce.com cases
Partner with stakeholders from Sales, Customer Success, and Finance to assist with creating accurate quotes and order forms and ensuring timely processing and data integrity
Assist with training and enabling sellers to utilize best practices around the quoting process
Support period-end close processes by resolving quote to cash-related issues
Assist in the development, coordination, implementation, and management of revenue activities; analyze the operations and activities of the revenue cycle
Identify systems and/or procedural gaps and recommend improvements and modifications; develop proposals for methods for increasing the effectiveness of activities
Facilitates knowledge transfer, project management, analytical support, and communication of the organization's processes and procedures
What we’re looking for:
Bachelor’s degree and/or 3 years of equivalent experience in a Revenue focused environment; either in sales, finance, customer support, or operations
Knowledge of revenue cycle/order management or deal desk operations
Strong working knowledge of Salesforce.com, MS Office, and Google applications required; advanced Excel/Google Sheets skills and experience using Zuora Quotes or Salesforce CPQ are a plus
Strong listening skills with the ability to ask questions, troubleshoot issues, and suggest new ideas
Impeccable attention to detail
Ability to thrive in a collaborative work environment that requires teamwork, trust, and the willingness to jump into new projects to help the team
Curiosity to learn new things, especially around systems, processes, and tools
Additional Information
Base Pay Range $54,000-$74,250. Eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate’s job-related skills, experience, education or training, and location.
Perks & Benefits
At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.
About Us
Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.
We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against employees on the basis of age, color, disability, gender, gender identity or expression, marital status, national origin, political affiliation, race, religion, sexual orientation, veteran status, or any other classification protected by law.
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Salary : $54,000 - $74,250
