What are the responsibilities and job description for the IT Technician position at Proctorio?
Responsibilities
- Sets up, verifies and runs scripts using script control language statements and/or other appropriate commands.
- Analyzes and recovers system when malfunction occurs.
- Monitors system/infrastructure security.
- Performs back-up, recovery and systems monitoring.
- Documents all new, changing and malfunctioning tasks related to the hardware and software in an online file.
- Troubleshoots software and hardware online to maintain performance and system throughout.
- Monitors hardware and software on LAN/WAN systems.
- Monitors jobs using a computer terminal or personal computer (PC).
- Monitors environmental equipment (air conditioning, humidity and temperature of computer equipment).
- Assists employees to resolve problems with computer hardware and software.
- May be required to work irregular hours and on-call.
- Minimum one (1) year of experience in customer service / administrative
- Windows 7 experience - OS X 10.9 experience
- PC Hardware Configuration knowledge
- Microsoft Server 2012 (Active Directory, File/Print Sharing, maintenance, GPO) knowledge
- Firewall Configuration knowledge
- Network Configuration knowledge
Responsiblities
- Minimum one (1) year of experience in customer service / administrative
- Windows 7 experience - OS X 10.9 experience
- PC Hardware Configuration knowledge
- Microsoft Server 2012 (Active Directory, File/Print Sharing, maintenance, GPO) knowledge
- Firewall Configuration knowledge
- Network Configuration knowledge
Job Type: Full-time
Pay: $50,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 2 years
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Scottsdale, AZ: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: In person
Salary : $50,000 - $75,000
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