Associate Manager, Member Operations

Procure Analytics
Atlanta, GA Full Time
POSTED ON 3/20/2024

Description

   

Company Overview

At Procure Analytics (PA), we are passionate about driving continuous value by utilizing cutting-edge technology and implementing customized solutions in various categories to service our 900 member companies.

Headquartered in Atlanta, PA was founded to address the complex challenges of frequently ignored indirect and tail spend categories of Maintenance, Repair, and Operations (MRO), Packaging, and Freight. PA combines $1.5b of purchasing leverage and supplier relationships, together with dedicated advisors, proprietary analytics, and artificial intelligence, to drive ongoing value and supply chain resiliency for our members. PA’s analytical and reporting tools offer the insight needed to optimize MRO, Packaging, and Freight – all at no cost to members.

In the last decade, PA has grown from 2 employees and $5 million in total managed spend to over 100 employees and more than $1.5 billion dollars in spend, while maintaining its high-touch service model and member-focus. 

PA has a very collaborative, humble, and values-driven culture that upholds these guiding principles:

  • Act with integrity and in compliance
  • Drive value creation
  • Be disciplined entrepreneurs
  • Be innovative
  • Be accountable
  • Treat others with dignity and respect


Strong Private Equity Ownership 

In December 2021, Genstar Capital invested in PA, along with a large rollover from Bregal Sagemount and the management team.
 

Genstar Capital is a leading private equity firm that has been actively investing in high quality companies for over 30 years. Based in San Francisco, Genstar has developed a strong market reputation of working in partnership with management teams and its network of strategic advisors to build industry-leading businesses while generating outsized returns. Genstar’s vision is to help build lasting, impactful companies that will continue to succeed well beyond their ownership.

Genstar currently has approximately $33 billion of assets under management and targets investments focused on targeted segments of the software, industrials, healthcare, and financial services industries. In 2020, Genstar was ranked 2nd worldwide in aggregate private equity fund performance (out of 529 PE firms) and ranked 3rd in 2019 (out of 497 PE firms) by HEC-Dow Jones. For more information, please visit www.gencap.com.

Requirements

   

The Opportunity

As an Associate Manager in our Member Operations team, you will report to a Director or Sr. Manager as a team that is responsible for ensuring that PA’s Members are receiving outstanding support from PA and our network of supplier partners. Every day is different, but you can expect to:

  • Own your portfolio of Member accounts, having knowledge of their organization structure, site operations, relevant spend, opportunities, and risks, and developing relationships with key procurement leaders and influencers.
  • Develop and execute on plans to meet and exceed annual goals for organic growth and Member retention through PA programs.
  • Minimize Member attrition by continuously demonstrating responsiveness, anticipation of needs, and delivery of value above and beyond expectations.
  • In conjunction with PA supplier partners and our internal data analytics team, identify and gain Member buy in for programs and projects that deliver meaningful results while growing PA’s wallet share, including:

                      -Conversion of non-PA spend to new and existing PA programs

                      -Consolidation of SKUs across Member operations

                      -Reduced consumption and waste through inventory solutions

                      -Interchange of products for lower total cost solutions

                      -Education of site buyers on good purchasing practices

  • Leverage project management skills to build and maintain consensus with Members on project goals, critical issues, implications, recommendations, and implementation plans.
  • Engage your leadership where appropriate.
  • Mitigate Member concerns and issues related to supply and service level from PA suppliers.
  • Have deep knowledge of all PA programs, including value proposition, contractual mechanics, commercial terms, and responsibilities of all parties.
  • Develop strong working relationships with Supplier representatives.


The Person

Associate Managers are front line engagement leaders for the majority of PA’s Members. Qualified candidates must meet a set of criteria we deem essential for both of those responsibilities:

  • Ability to project poise, confidence, and professional maturity in both internal and external situations; engaging and concise with good interpersonal skills, comfortable relating to both executive audiences and site level operators.
  • Developed analytical skills, ability to excel at solving problems that require sound logical reasoning and creative thinking.
  • Highly motivated, energetic team player.
  • Ability to exercise sound business judgement, communicate persuasively, and generate insights to build trusting Member relationships.
  • Flexibility and ability to serve and address a wide range of Member types and stakeholder personalities while managing multiple priorities.
  • Articulate and compelling verbal and writing skills are vital.
  • Working knowledge of MRO products and applications is desirable.
  • Consulting or account management experience is a plus.
  • Undergraduate from a competitive program with strong academic results.

Salary.com Estimation for Associate Manager, Member Operations in Atlanta, GA
$118,109 to $157,245
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