Risk Management Manager
Job Posting for Risk Management Manager at Professional Hospitality Resources, Inc. and Ocean...
Overview:
This position largely focuses on risk management in the areas of general liability, insurance policy renewals, workers compensation, loss prevention, and associate/guest safety. This position works closely with the Security Department and Property Management to oversee all safety and loss prevention business practices adopted by PHR.
Responsibilities:
- Enforce and enhance adopted safety and loss prevention business practices in all managed Gold Key/PHR properties.
- Liaison with insurance carriers/agents/lost control officers/insurance consultants during claim investigations and/or insurance renewals
- Primary responsibility is to assist Executive Management (Chief Investment Officer) as needed for insurance, safety and Risk Management projects.
- Create a systematic system to identify trends to mitigate future claims. Responsibilities include providing operational companies recommendations on how to prevent accidents as well as documenting specifications (construction/equipment/furniture) for future developments.
- Develop and implement internal claim reporting procedures related to guest and associates’ incidents. Act as corporate liaison regarding communications with insurance carriers and adjusters for property, liability insurance and worker’s compensation.
- Unique role in negotiating with guests (and owners) regarding possible insurance claims. This requires working closely with the Owners Association and the VP of Hotel Operations to ensure guest satisfaction while controlling insurance expenses.
- Works with Executive Management in the renewal and/or bidding process for property, workers compensation, and liability insurance. Assist insurance companies in claim investigation by collecting property specific information related to lock audits, contractual agreements with vendors, equipment maintenance, preventive maintenance procedures etc.
- Responsible for the initial intake and "first report of injury" for associate accidents that need to be reported to our workers compensation carrier.
- Conduct Risk Management meetings to create synergy and value between Security, Audit, and Insurance. The purpose of these meetings will be to discuss systematic issues and trends, insurance claims, safety committee topics, and other concerns regarding risk and loss prevention.
- Assist in the creation of property specific risk assessments and security audits in order to clearly define risk factors and recommend solutions to risk.
- Create and implement training materials on internal reporting procedures for guests and associate accidents in accordance with PHR business practices and mission tenants.
- Provide “insurance certificates” requests for owners and vendors; this includes evidence of property insurance and/or liability coverage for vendors working with PHR.
- Create and oversee company-wide safety program by providing monthly safety topics for safety committees and provide recommendations (company-wide and property specific) on ways to mitigate future associate/guest accidents.
- Work closely with security department and management to oversee and implement safety and loss prevention procedures and business practices.
- Trains, counsels, and advises personnel on all safety issues through management safety bulletins, safety newsletters, memos, and meetings to establish a proactive approach to providing a safe working environment.
- Management of Security Team Operations to ensure SLA deliverables: budget, Corporate Security reporting.
- Perform Emergency Response duties as required by this role in the Emergency Response Organizational Chart and Plan
Type Qualification
Experience Demonstrated ability to think critically about business practices is highly desirable with a high value on common sense.
Experience Experience with the operations of either or both of the operating companies (or experience in hotel operations) is helpful, since communicating with operations will be necessary.
Experience General knowledge of insurance terminology and policies as related to property, liability claims and workers compensation.
Skill Proficiency in the core Microsoft Office applications is required (Word, Excel, PowerPoint, Visio) and experience with databases (e.g. Microsoft Access or other).
Skill Required skills for this position include ability to multi-task and prioritize projects as well as good verbal and non-verbal communication
Experience Demonstrated ability to think critically about business practices is highly desirable with a high value on common sense.
Experience Experience with the operations of either or both of the operating companies (or experience in hotel operations) is helpful, since communicating with operations will be necessary.
Experience General knowledge of insurance terminology and policies as related to property, liability claims and workers compensation.
Skill Proficiency in the core Microsoft Office applications is required (Word, Excel, PowerPoint, Visio) and experience with databases (e.g. Microsoft Access or other).
Skill Required skills for this position include ability to multi-task and prioritize projects as well as good verbal and non-verbal communication
Salary.com Estimation for Risk Management Manager in Virginia, VA
$114,883 to $159,187
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Job openings at Professional Hospitality Resources, Inc. and Ocean...
Professional Hospitality Resources, Inc. and Ocean...
Norfolk, VA
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Professional Hospitality Resources, Inc. and Ocean...
Norfolk, VA
Full Time
Professional Hospitality Resources, Inc. and Ocean...
Virginia, VA
Full Time
Professional Hospitality Resources, Inc. and Ocean...
Virginia, VA
Full Time
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