Client Care Coordinator (2nd Shift)

Are you an individual with a warm and friendly personality and have organizational skills and attention to detail? We are seeking a talented individual to join our team! PSG/CIP is a multi-service community-based social services organization offering mental health and programming throughout eastern Wisconsin.

As our new Client Care Coordinator you will be responsible for ensuring that all clients are satisfied with their services and that all of their treatment needs have been met. This position works with clients from their first referral until after their first session with a clinician in our PSG clinics. This is a unique opportunity to work for an organization that is dedicated to helping individuals and families achieve their greatest potential through dynamic, cost-effective, and innovative programming.

If you are passionate about making a difference and want to work in an exciting and challenging environment, then we want to hear from you. Apply today and become a part of our team!

KEY RESPONSIBILITIES OF THE CLIENT CARE COORDINATOR:

• Enter all new client information into our electronic health record accurately
• Use systems to verify active insurance and related information
• Take all incoming referrals for new clients and respond within 24 hours
• Schedule client's first appointment with urgency
• Follow up with referral sources regarding the appointment status
• Communicate with client in regard to what they should expect, what items to bring to their first appointment, etc.

SCHEDULE AND LOCATION: This position will primarily work a remote schedule Monday-Friday from 2pm-6pm. Some in-office training will be required at our local office.

WHY WORK FOR PSG/CIP?

• Be part of a great team that is passionate and dedicated to making a difference in the community!
• Opportunities for advancement.
• Professional development trainings.
• Great work-life balance.

SALARY: $16.00-18.00 per hour.

IDEAL CANDIDATES WILL HAVE:

• At minimum, must posses a high school diploma.
• Office and reception experience preferred.
• Warm and inviting personality, excellent with phone communication.
• Detail-oriented and organized.

Equal Employment Opportunity/M/F/disability/protected veteran status