Blocks Administrator

ORGANIZATION OVERVIEW

ProGeorgia is a bold, trusted, and diverse collaborative that champions an equitable and inclusive democracy, for and with traditionally underrepresented communities. ProGeorgia supports and coordinates the civic engagement programs of our diverse partner organizations. ProGeorgia develops the infrastructure, executes the joint strategies, and employs new tools and technology to assure a government that is more responsive to the needs of our constituencies.

At ProGeorgia we believe that every citizen should be able to vote without undue obstacles, road blocks, restrictions, confusion, or intimidation and that

• Our democracy is stronger when all people participate
• Our government has a responsibility to work for all of its citizens
• We, as members of the progressive community, are stronger when we work together

POSITION OVERVIEW

The Blocks Administrator is responsible for managing Blocks, a program administration tool used to conduct Quality Control for voter registration applications. Responsibilities will include scheduling staff, responding to program flags, generating reports, and assigning packets. This role will also assist with completing visual quality control and phone verification calls to voter registration applicants in Blocks.

A Blocks Administrator may also be responsible for completing audits, tracking Quality Control Associate performance benchmarks, managing reports, and additional project-related tasks as assigned by the Quality Control Manager. As needed, the position will also assist with Quality Control projects led by the Quality Control Manager.

KEY RESPONSIBILITIES

The Blocks Administrator reports to the Quality Control Manager and is responsible for the following:

• Ensuring that the Quality Control process meets timelines and benchmarks
• Performing administrative tasks in the database BLOCKS (assigning packets, scheduling staff, responding to flags, and pulling Quality Control Reports)
• Conduct verification calls to registration applicants
• Complete audits of staff and partners as assigned by the Quality Control Manager
• Pulling Blocks reports as assigned by the Quality Control Manager, including data analysis and summarizing findings
• Enter data into Blocks
• Day-to-day management of the Quality Control process for physical and online voter registration programs
• Other tasks as required by the Quality Control Manager

PROFESSIONAL QUALIFICATIONS

• Experience working in coalition with progressive organizations or experience working in diverse communities, particularly in communities of color
• Extremely proficient with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint; Google Suite applications (i.e., Docs, Sheets, Slides, etc.), Zoom, Asana, Concur, and other office productivity tools, with an aptitude to learn new software and systems.
• Exceptional organizational skills are required; they must be detail-oriented and can prioritize and work independently.
• Demonstrated ability and experience to act proactively and to effectively anticipate and respond to the needs of the Quality Control Manager.
• Demonstrated success working in a high work volume, fast-paced, and complex matrix environment.
• Excellent written and verbal communication skills; strong listening skills.
• Professional demeanor and telephone manners are essential.
• Team-based interpersonal skills.
• Strong data management skills (Microsoft Excel and Google Sheets); experience with Blocks, VAN (Voter Activation Network), or other civic engagement platforms is a plus
• Excellent organizational, time-management, oral and written communications skills
• Ability to manage tasks/projects concurrently and prioritize work effectively
• Ability to work well under pressure, be detail-oriented, and meet deadlines
• Diplomatic, professional approach to problem-solving
• Experience working in coalition with progressive organizations or experience working in diverse communities, particularly in communities of color

LEADERSHIP COMPETENCIES

• Has a broad, big-picture view of the organization and its mission.
• Innovates through analysis of issues and trends.
• Anticipates emerging crises and opportunities.
• Links long-range vision to daily work and effectively allocates critical resources.
• Develops well-informed strategies sensitive to diverse stakeholder needs.

EDUCATION AND SKILLS REQUIRED

• Bachelor’s degree in a related discipline in a related field preferred
• One year of civic engagement experience
• One plus years of experience in data management and/or project management
• One to two cycles of experience in voter registration or civic engagement required
• Experience in a supervisory or management role preferred

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting at a desk and working at a computer.
• Must be able to lift 15 pounds at a time.

LOCATION

The position is located in Atlanta, Georgia, and requires working a hybrid schedule with some required travel (15%).

REPORT TO: Quality Control Manager

COMPENSATION: Competitive salary is $68,000 based on experience, plus a competitive benefits package including health and dental insurance, retirement matching, generous paid time off, and paid family leave.