Auto Damage Adjuster

As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end.  Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability.  Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.    Duties and responsibilities - Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines - Negotiate repair process with body shops - Document information related to the claim and make decisions consistent with claims standards and local laws  - Evaluate and handle claim payments and resolution of claims without payments  - Review and determine validity of any supplement requests  Must-have qualifications - Bachelor's degree or a combined total of five years of work experience and/or college education  - One year of automotive, appraisal/estimatics or insurance experience - Work or educational experience must include:  - Making decisions  - Solving problems  - Planning, prioritizing and organizing  - Effective verbal and written communication - Customer service  - Valid driver’s license and auto insurance    Benefits  - Gainshare bonus up to 16% of your eligible earnings; Progressive rewards each of us with an annual bonus based on company performance  - 401(k) with dollar-for-dollar company match up to 6%  - Diverse, inclusive and welcoming culture with Employee Resource Groups  - Career development and tuition assistance  - Onsite gym and healthcare at large locations   - Wellness programs to help you maintain a better quality of life  - Medical, dental and vision, including free preventive care    Equal Opportunity Employer