What are the responsibilities and job description for the Claims Adjuster - Auto Damage position at Progressive?
Claims Adjuster - Auto Damage
Job Number: 184121
As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.
This is a field position with access to a company car and frequent driving within your territory. You may be required to report into an office occasionally when we are ready to open our offices.
This opening is for a Shop Written Estimate Reinspector that will work in and around Decatur, Lithonia, DeKalb County, areas East of Atlanta. The candidate will need to live a reasonable driving distance to this area as they will be there daily. Prefer candidate with prior auto estimate writing experience.
Duties and responsibilities
- Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines
- Negotiate repair process with body shops
- Document information related to the claim and make decisions consistent with claims standards and local laws
- Evaluate and handle claim payments and resolution of claims without payments
- Review and determine validity of any supplement requests
Must-have qualifications
- Bachelor's degree or higher and at least one year of automotive, appraisal/estimatics, or insurance experience
- Instead of a degree, a combined total of five years post-secondary education or work experience at least one of which is in automotive, appraisal/estimatics, or insurance
- Valid driver’s license, auto insurance, and compliance with Progressive's driving standards and/or policies
Compensation
- Annual salary is $49,000 to $65,000
- Gainshare bonus up to 16% of your eligible earnings based on company performance
- Performance-based rewards
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Equal Opportunity Employer
Job: Claims
Primary Location: United States-Georgia-Tucker
Schedule: Full-time
Employee Status: Regular
Work From Home: No
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