Job description
ProHEALTH Dental (Where Oral Health Meets Overall Health) is a leading dental group in the New York Metropolitan Area. We are not like one of the many dental service organizations (DSOs). Instead, we are strategic partners with medical groups and healthcare organizations that understand the importance of oral health and want to add dentistry as an important service offering. Our state-of-the-art dental practices provide all specialties under one roof to provide convenience and better continuity of care to patients. ProHEALTH Dental is continuously expanding our team of specialists. If you are beginning your career or are looking for a new opportunity, we would like to discuss your future with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES
- Provide professional and quality customer service to all patients. Knowledge of HIPAA regulations regarding confidentiality of protected health information.
- Meet with doctor prior to start of the day to review patients for the day.
- Greet and seat patient in operatory room.
- Perform fourhanded dentistry and suction for dentist.
- Clean, stock and maintain operatory room including dental chairs, filters, and all other systems to ensure they are prepared and ready to be utilized.
- Follow proper procedures in the disposal of sharps and hazardous waste and practice "Standard precautions" in accordance with CDC and NYSDOH requirements.
- Take, develop, and process x-rays.
- Pour up alginate impressions, log and track outgoing and incoming lab cases.
- Schedule patient's appointments if needed in Dentrix system.
- Post completed procedures in patient’s ledger
- Pre-wash and check instruments for sharp and waste before sterilization.
- Adhere to Infection Control in utilizing the hand washing technique before/after patient contact.
- Maintain a safe environment for patients by ensuring the enforcement of safety policies; attend continuing education programs/training as scheduled; assist in the proper handling of patients' protected health information to ensure HIPAA compliance.
- Maintain a clean and tidy work area.
- Provide work coverage at the front desk as needed.
- Responsible for wearing professional attire to the workplace as well as being properly groomed with hair tied back.
- Abide by ProHealth Dental procedures and guidelines.
- Assist to improve care delivery through participation in performance improvement projects; attends and participate in staff meetings, in-services, and trainings.
- Demonstrate understanding and respect for culture sensitivity and religious beliefs, maintaining a professional relationship with patients, visitors, and staff at all times.
- Report any safety incident to the practice manager immediately.
- Ensure all current consent forms are available for doctor’s review.
- Check for a signed treatment plan before treatment is started.
- Inform doctor if treatment being performed is different than original treatment plan or additional treatment is going to be performed.
- Monitor supplies and equipment and report problems to the practice manager in a timely manner.
- Inform office manager of problems with computers, fax machines, telephones, etc.
- Assist and/or cover receptionists when needed with telephones and scheduling patients.
- Other duties as assigned
EDUCATION AND EXPERIENCE
- General education degree or high school diploma
- Knowledge of Dentrix and other relevant software applications
- Must know how to use CBCT scan
• Understanding of health & safety regulations
• Knowledge of dental instruments and sterilization methods
• Understanding of standard practices, procedures, and dental terminology
KEY COMPETENCIES
• Communication and Interpersonal skills
• Accurate and precise attention to detail
• Ability to follow instructions
• Must be able to read, write and speak English
CERTIFICATIONS, REGISTRATIONS, OR LICENSURE REQUIRED FOR THIS JOB
Dental Assistant Certification is preferred (e.g. DANB - Dental Assisting National Board)
ProHEALTH Dental strives to maintain a workplace that accepts and appreciates the differences among our employees. The company will not discriminate against any applicant or employee based on age, race, gender, color, religion, national origin, ancestry, disability, marital status, covered veteran status, sexual orientation, gender identity and/or expression, genetic information, status with respect to public assistance or any other characteristic protected by state, federal, or local law.