Account Liaison

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services. Job Details: Job Details and Responsibilities: Effectively and positively represents the company and its pharmacy partners while executing the full scope of services offered to patients, caregivers, hospital case managers, physicians, nursing agencies and other clinicians. Facilitates patients’ successful clinical coordination of care from the prescribing provider into the home setting. Provides and uses clinical expertise and skills to assist clinicians, their staff, and patients with: the identification of appropriate candidates for home infusion or home health care; the assessment of a patients’ or caregivers’ ability to provide care; patient education and training regarding therapy and supplies, as well as clarifying expectations of care in the home; medication connection at the hospital / facility to expedite the discharge into the home setting. Evaluates current and future clinical and service needs for patients and prescribing clinicians. As appropriate or required, coordinates or conducts in-service or continuing education programs for clinicians and their support staff. Collaborates with prescribing providers and affiliated staff (i.e. hospital case managers, home health agencies, physician offices) and pharmacy partner staff to facilitate the coordination of care for patients of partner pharmacies. Coordinates and communicates all discharge planning activities for new patients and prescribing providers, including, but not limited to: Intake Clinical Operations: Pharmacy, or Nursing coordination Appropriately and accurately documents coordination of care activity in compliance with professional, company, and partner standards, including: Home infusion or nursing services; All communication with patients, caregivers, physicians, physician staff, and partner; Patient or caregiver education and training. Consistently communicates with, and seeks feedback from, home health partners to improve and enhance the discharge process for patients transitioning to the home. Collaborates, coordinates and communicates with company administrative staff to provide information needed for effective back-office administration (e.g., authorization processes, claims accuracy) related to new patient on-boarding and the seamless transition to home infusion services. Complies with all company and partner policies and directives, including successful completion of all partner orientation and compliance training (both new hire and ongoing) Communicates ongoing process improvement collaborations between the partner and company. Performs other duties as directed. Necessary Skills Strong communication skills, specialty therapy experience, ability to multi-task, detail multiple specialty therapies and disease state focus planning. Demonstrates thorough knowledge of core therapy regimes (e.g., specialty infusions, antibiotics, TPN/Enteral Nutrition, Intropic Agents) and qualifying criteria by payor. Payor knowledge, along with the ability to navigate Medicare, Medicaid and commercial insurance plans to assist with the intake benefit and authorization process. Strong willingness to stay abreast of developments in field of infusion therapy. Ability to accurately and professionally document all records necessary to patient transition of care. Ability to communicate and work professionally and compassionately with varied audiences including patients, caregivers, patient families, physicians, nurses, hospital staff, and others involved in a patient’s care. Full Time (this is not a work from home position); Ongoing, consistent face to face communication with patients, caregivers, clinicians, and partner staff are required to ensure the best possible experience in transitioning infusion patients to a home setting. Qualifications Associates or Bachelors degree from an accredited college or school of nursing (if applicable to the job requirements; Hold an active, unencumbered nursing license by the state Board of Nursing or Nursing Regulatory Body/Hold and maintain current BLS certification). Specialty infusion experience Home health care experience Must possess a valid and current driver’s license and auto insurance. Must maintain a professional image and abide by company dress code. Proficient computer skills CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in this country. CarepathRx is transforming pharmacy care delivery for health systems and hospitals, delivering improved patient outcomes that drive clinical, quality and financial results. Through the industry’s most comprehensive, end-to-end hospital pharmacy care delivery model, CarepathRx is turning hospital pharmacy into an active care management strategy and revenue generator while providing support across the patient’s complete healthcare journey. The company takes an enterprise approach, providing a powerful combination of technology, market-leading clinical pharmacy services, and wrap-around services that optimize pharmacy performance across the enterprise for fully integrated pharmacy operations, expanded healthcare services, improved ambulatory access, minimized clinical variation and new health system revenue streams. Today, CarepathRx serves more than 15 health systems and 600 hospitals, with more than 2,400 employees nationwide. For more information about CarepathRx, visit our website. We are always searching for the best talent to join our growing organization. Check out our available opportunities by using the search functionality and filtering options at the top! CarepathRx offers full-time employees a comprehensive benefits package that includes: Paid Company Holidays Paid Time Off and Volunteer Time Off Medical, Dental and Vision Benefits for you and your family 401(k) with Company Match Company-paid Life Insurance and Disability Benefits Supplemental Insurance packages Don't see an open opportunity that matches your skill set just yet? Please click Get Started below or click Introduce Yourself in the top right corner of the page to share your information with us. We will reach out when something becomes available! Additionally, create an account with CarepathRx Careers to set up Job Alerts if something becomes available that peaks your interest! To create an account with CarepathRx Careers, click on Sign In in the top right corner. Once you have created an account and are logged in, click on Job Alerts in top right corner and Create Job Alert! We hope you find a fulfilling career with CarepathRx!