Quality Assurance Auditor

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services. Job Details: Responsible for the documenting of quality assurance activities with internal reporting and audits. Responsibilities Timely completion of all daily, weekly, monthly, quarterly and annual reporting requested or required Strict adherence to all Policies & Procedures ensuring that case coordination of patient therapy and staff involved in their respective processes are complying with stated guidelines and maintaining current working knowledge of all areas. Report any non-compliance with policies and procedures and/or applicable laws to member of management in a timely fashion. Coordinate efforts with other center department heads to ensure effective interaction and efficient workflow between departments. Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as safety goals/KPIs Assist with support and information for identification and resolution of any and all case coordination complaints, concerns or deficiencies. Interpret, build upon, and comply with company quality assurance standards. Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables Analyze and investigate service complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development Professional and courteous interface with internal and external personnel participating in patient case coordination. This would include, but not be limited to: hospital discharge planners, home health agency staff, physicians, physician office personnel, case managers, health benefit providers, hospital employees, center team members and all other referral sources. Active involvement in the QA&I activities: monitoring assigned outcome indicators and working toward achievement of established goals and expectations. Maintain the confidentiality of patients and their personal information at all times. Participate in any continuing education and in-services as requested by management Perform other duties as assigned Qualifications At least two years of experience with one to two years of home health, pharmacy, or home infusion experience preferred Strong computer knowledge with working skills in Windows, Excel, Word and other related programs Good verbal and written communication skills Effective interpersonal skills that would allow the coordination of multiple contacts and personalities. Ability to work cooperatively with all CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in this country. CarepathRx is transforming pharmacy care delivery for health systems and hospitals, delivering improved patient outcomes that drive clinical, quality and financial results. Through the industry’s most comprehensive, end-to-end hospital pharmacy care delivery model, CarepathRx is turning hospital pharmacy into an active care management strategy and revenue generator while providing support across the patient’s complete healthcare journey. The company takes an enterprise approach, providing a powerful combination of technology, market-leading clinical pharmacy services, and wrap-around services that optimize pharmacy performance across the enterprise for fully integrated pharmacy operations, expanded healthcare services, improved ambulatory access, minimized clinical variation and new health system revenue streams. Today, CarepathRx serves more than 15 health systems and 600 hospitals, with more than 2,400 employees nationwide. For more information about CarepathRx, visit our website. We are always searching for the best talent to join our growing organization. Check out our available opportunities by using the search functionality and filtering options at the top! CarepathRx offers full-time employees a comprehensive benefits package that includes: Paid Company Holidays Paid Time Off and Volunteer Time Off Medical, Dental and Vision Benefits for you and your family 401(k) with Company Match Company-paid Life Insurance and Disability Benefits Supplemental Insurance packages Don't see an open opportunity that matches your skill set just yet? Please click Get Started below or click Introduce Yourself in the top right corner of the page to share your information with us. We will reach out when something becomes available! Additionally, create an account with CarepathRx Careers to set up Job Alerts if something becomes available that peaks your interest! To create an account with CarepathRx Careers, click on Sign In in the top right corner. Once you have created an account and are logged in, click on Job Alerts in top right corner and Create Job Alert! We hope you find a fulfilling career with CarepathRx!