Assistant Manager at The City Forum

Are you ready to take your leadership skills to the next level in an exciting and dynamic environment? We're looking for a motivated and enthusiastic individual to join our team as a TCF Hourly Assistant Manager. As a crucial part of our management team, you'll play a key role in ensuring the success of our facility operations while fostering the growth and development of our team members.

Role

Overview: As a TCF Hourly Assistant Manager, you'll be at the forefront of ensuring profitable and safe facility operations, all while maintaining our core values and delivering exceptional guest experiences. Your leadership, decision-making, and communication skills will be essential in guiding our team towards success and upholding the standards that make us stand out.

Responsibilities:

• Daily Operations: Oversee and manage daily operational activities to ensure smooth and efficient facility operations.
• Opening and Closing Procedures: Ensure that opening and closing procedures are executed effectively.
• Cash Handling: Be accountable for cash handling and adhere to financial protocols.
• Leadership: Motivate and guide team members to excel through effective leadership and communication.
• Customer Service: Provide exceptional customer service and address customer needs promptly.
• Facility Maintenance: Maintain a clean, safe, and pleasing environment for customers and team members.
• Policy Compliance: Ensure compliance with all policies, procedures, and standards.
• Recruitment: Generate top-notch employee leads and focus on new hire onboarding and training.
• Quality Control: Ensure consistency in product and service standards.
• Documentation: Prepare all required paperwork, reports, and schedules in an organized and timely manner.
• Equipment and Product Management: Ensure all equipment is in excellent working condition and manage inventory effectively.
• Personnel Management: Administer corrective actions and ensure compliance with regulations.
• Regulatory Compliance: Understand and comply with all relevant regulations related to health, safety, and labor requirements.

Requirements:

• Excellent communication and leadership skills
• Ability to make sound decisions in uncertain situations
• Prior experience in a management role preferred
• Strong customer service orientation
• Attention to detail and organizational skills
• Ability to work in a fast-paced and dynamic environment
• Flexibility to adapt to changing requirements
• Physical stamina to perform various tasks

Results: Joining our team as a TCF Hourly Assistant Manager means:

• Operating the facility profitably while upholding our core values
• Ensuring exceptional guest satisfaction
• Fostering team member engagement and development
• Maintaining policy and procedure compliance
• Collaborating with other departments for smooth operations
• Providing a positive and supportive work environment

Physical Requirements:

• Ability to stand, walk, and move around for extended periods
• Lifting and carrying objects up to 25 pounds
• Bending, kneeling, and reaching as necessary
• Comfortable working in a dynamic environment with exposure to noise and varying temperatures
• Good eyesight and manual dexterity

Ready to Join Us? If you're ready to take on this exciting opportunity and be a part of our vibrant team, apply now! Together, we'll create unforgettable experiences for our guests while fostering growth and success for our team members. Let's make every moment at TCF unforgettable!

Job Type: Full-time

Availability to work nights, weekends, and Holidays

Benefits:

• 401(k) matching
• Dental Insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Project 2231 is a family-owned Hospitality and Entertainment company that operates Miss Lucille’s Marketplace, Miss Lucille's Cafe, Dock 17, The City Forum,  ACME Athletics, Astro Kettle Corn, and Varsity Pins.