Case Manager

Project Hope CA Overview:

Project Hope CA is a nonprofit dedicated to supporting individuals impacted by violence and incarceration through mentorship, reentry services, and community engagement. For more information about our mission and services, visit us online at www.projecthopeca.org.

Position Summary:

We are seeking a full-time Case Manager to join our Work and Gain Education and Employment Skills (WAGEES) Reentry Program, providing vital support to justice-involved participants (18 – 24 years old) as they transition from incarceration or other justice system involvement back into the community. Reporting to the Program Director, the Case Manager will play a key role in guiding participants toward economic self-sufficiency, financial stability, and the development of essential life skills.

The Case Manager will assess program eligibility, provide tailored case management, and work closely with participants to address their individual needs. By promoting active engagement in program activities and training, the Case Manager will guide participants in achieving personal growth and securing access to high-growth, livable wage employment opportunities. The Case Manager will also facilitate access to postsecondary education in alignment with participants’ goals.

About the WAGEES Program:

The WAGEES Program assists justice-involved youth and young adults and prepares them for employment through education, job training, paid work experiences, mentorship, conflict resolution, leadership development, and case management. In addition to job training and paid work experiences, this program provides support with obtaining unsubsidized employment and/or postsecondary education.

Key Responsibilities

• Inform applicants and participants of program expectations, benefits, requirements, and procedures.
• Assist applicants and participants in completing documents upon which eligibility determinations are based. Verify accuracy, completeness, consistency, and timely submission of program eligibility documents.
• Provide referrals to appropriate community resources and services based on participant needs and requests.
• Enter and retrieve numerical and narrative data using an automated case management system, maintaining accurate and up-to-date records in compliance with program regulations.
• Conduct formal and informal assessments to identify participant strengths, needs, and barriers to self-sufficiency.
• Build rapport with participants and actively involve them in the decision-making process.
• Offer ongoing mentoring, support, and coaching to participants, assisting them to achieve their personal, professional, and educational goals in alignment with the program.
• Conduct community outreach and participate in local events to support participant recruitment efforts and expand referral network.
• Lead workshops and group sessions aimed at enhancing participant professional development and achieving program outcomes.
• Collaborate with other staff members and partner organizations to address and resolve barriers to participant engagement.
• Prioritize workload and manage tasks to ensure compliance with program regulations and deadlines.
• Maintain professional standards, including adherence to Project Hope’s core values and employee policies.
• Perform other related tasks as assigned.

Required Qualifications:

• Bachelor’s degree in Social Work, Sociology, Public Administration, or a related field, 2 years of case management experience in reentry or community violence intervention programs.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and communication skills, with the ability to build rapport and maintain professional relationships with participants, colleagues, and external partners.
• Ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment.
• Valid driver’s license, auto insurance, and reliable transportation required for community outreach and off-site meetings.
• Proficiency in Microsoft Office and Google Workspace
• Commitment to diversity, equity, and inclusion.
• Verification of Employment Eligibility and Background Clearance (Livescan)

Preferred Qualifications:

• 3 years of reentry case management experience in community-based organization (CBO) settings
• Knowledge of Pomona community resources, social service programs, and reentry support systems.
• Experience using a case management database.
• Training in trauma-informed care, restorative practices, motivational interviewing, and/or case management best practices highly desirable.
• Individuals with lived experience are strongly encouraged to apply.

Benefits:

• Generous Paid Holidays, PTO, and Sick Leave.
• Supportive organizational culture focused on equity and work-life balance.
• Professional development opportunities.

Compensation:

• $25 per hour, full-time (40 hours per week)

Schedule:

• Hybrid position, with four days in-person and one day remote per week.
• Hours: Monday through Friday from 9:00am – 5:30pm

Position Type:

• Grant-funded position

Application Process: Interested applicants should apply online via really, LinkedIn, or online at www.projecthopeca.org/careers. Please submit a resume and a cover letter outlining your qualifications and interest in the position.

Applications will be accepted until the position is filled. For inquiries, contact us at careers@projecthopeca.org.

Equal Opportunities Employer:

Project Hope CA is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to sex (including pregnancy, childbirth, breastfeeding or related medical conditions), race (including traits historically associated with race, such as hair texture and protective hairstyles, such as braids, locks, and twists), religion (including religious dress and grooming practices), color, gender including gender identity and gender expression (including transgender identity or expression), transitioning (including individuals that have transitioned, are transitioning or are perceived to be transitioning, to live as the gender with which they identify), national origin (including language use restrictions and ancestry, citizenship, sex stereotyping, physical or mental disability, medical condition, reproductive health decision making, genetic information, marital status, registered domestic partner status, age, sexual orientation, military and veteran status or any other basis protected by federal, state or local law or ordinance or regulation. Our policy reflects and affirms Project Hope CA’s commitment to the principles of fair employment and the elimination of all discriminatory practices.

Background Check:

Project Hope CA (PHCA) is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about a conviction history unless you receive a conditional offer of employment. PHCA will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

Job Type: Full-time

Pay: $25.00 per hour

Expected hours: 40 per week

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Application Question(s):

• Do you meet the minimum education and experience requirements for this position?

Work Location: In person

Salary : $25