Manager - Lab Operations - Full Time - Days

ProMedica's Mission is to improve your health and well-being. That's evident the minute you walk through the doors of ProMedica Defiance Regional Hospital. Located about 60 miles southwest of Toledo in Defiance, Ohio, our facility was constructed in 2002 and designed to promote a healing environment. It also has state-of-the-art technology and private rooms that feel like a home away from home.

Being a community-based hospital, we also have a professional office building where you'll find many primary and specialty doctors. In addition, we're a critical-access hospital and accredited by the Joint Commission, the industry leader in setting healthcare standards. We're also an accredited Chest Pain Center and Level III trauma center.

POSITION SUMMARY

In conjunction with the Director of Laboratory services and Medical Director, is responsible for organizing, planning, coordinating, and directing activities of the assigned laboratory. Works closely with physicians and multidisciplinary teams.

ACCOUNTABILITIES

1. Ensures the efficient use of labor resources, money, and equipment to meet the goals of the health care system. Prioritizes equipment and supply needs for the laboratory and works closely with Laboratory Director in finalizing budgets.  Prepares and is responsible for managing expense budget performance, demand and service mix, staffing, productivity, and resource allocation for the lab to meet organizational targets. Recommends items for the capital budget. (Financial)
2. Interviews, hires, assigns work duties, and completes annual performance evaluations timely. Administers discipline when necessary and recommends discharge when appropriate. Takes ownership of employee satisfaction data; ensures effective staff communication using staff meetings, daily huddles and rounding; ensures availability to discuss concerns with staff and communicates effectively.
3. Ensures ongoing educational programs and training opportunities for all staff, including mandatory classes and orientation for new employees.
4. Demonstrates a commitment to managerial development through participation at hospital meetings and committee participation. Functions as change agent- responsible for local implementation, communication, and education of system wide efforts. Escalates local concerns appropriately.
5. Oversees and directs the daily workflow. Ensures consistent staff schedules to meet service needs within worked hours targets. Establishes priorities and monitors workflow. Analyzes for limiting factors, recommends, and implements improvements, as approved and funded. Plans and prioritizes projects and enhancements with the Laboratory administrative team to improve the operation.
6. Directly responsible for maintaining the laboratory in good standing with all licensing and accrediting agencies including: CAP, TJC, and CLIA. Directs and coordinates the quality assessment program for the assigned Laboratory and is accountable for data.  Ensures the assigned laboratory follows standard operating procedures for each specialty and sub-specialty, including pre-analytic, analytic, and post-analytic functions. (Accreditation)
7. Ensures laboratory complies with established hospital and departmental policies and procedures, objectives, quality assurance, safety, environmental, and infection control standards. Provides training for departmental safety compliance.
8. Ensures efficient, high quality service is provided to meet agreed upon service levels, following established operational parameters. Investigates service failures, acts as L1 for RL6 events, thoroughly investigating all reported issues in the required timeframe and is responsible for corrective actions, when indicated.
9. Takes ownership of patient satisfaction data; participates on local teams and committees as needed to ensure high levels of patient satisfaction.  (Patient satisfaction)
10. Remains aware of technology, trends, and the regulatory environment; maintains professional growth and development through seminars, workshops, conferences, and professional affiliations.
11. Performs other duties as directed.

REQUIRED QUALIFICATIONS

Education: Bachelor’s Degree in chemical, physical, biological, or clinical laboratory service.

Skills: Must be able to differentiate colors.

Years of Experience: Minimum of five years laboratory experience with progressive leadership responsibility.

Certification: Certified by the American Society of Clinical Pathologists.

WORKING CONDITIONS

Personal Protective Equipment: As required

Physical Demands: Must be able to tolerate exposure to disease bearing specimens, odorous

chemicals, carcinogens mutagens, low-level radiation, electrical hazards and

flammable liquids.

Must be able to occasionally move, lift and/or carry lightweight materials and

equipment weighing up to 50 pounds up to 5% of the time.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio.  For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace