Bilingual Dental Patient Access Representative

If you are interested in this position, please apply and submit your resume through: https://promisechc.org/careers/. Those who submit their resume and complete the application through https://promisechc.org/careers/ are given priority in the hiring process. If you choose to submit your resume through really, please make sure your preferred email and contact phone number are included in your resume. Thank you.

JOB TITLE: Bilingual Dental Patient Access Representative - $1,000 Sign-On Bonus

JOB SUMMARY:

The Promise Patient Access Representative/Receptionist ensures that all persons contacting the clinic via phone or in person will be greeted and will receive prompt customer service. The Promise Dental Scheduler is responsible for a range of office duties that support the dental (and other) programs at Promise CHC.

DUTIES AND RESPONSIBILITIES:

• Greet and serve all patients as they arrive.
• Schedules, confirms, and registers patients.
• Answers patient questions regarding billing, insurance, Medicaid, health care concerns, as well as establishes financial eligibility and relays information to appropriate program staff.
• Refers patients to the outreach staff for assistance as needed with Medicaid, hawk-I, marketplace, and other community resources or patient assistance programs as needed.
• Provides accurate information to callers and the public about Promise CHC services & fees.
• Obtains and verifies demographic data from patients as they enter the facility. Assures the confidentiality and accuracy of patient’s financial and health record.
• Records receipts of payment from patient into the system. Handles petty cash for facility. Accounts for cash received prior to end of shift, reconciles cash drawer and prepares for deposit.
• Performs other job duties as assigned.

REQUIRED SKILLS:

• Excellent customer service and leadership skills.
• Ability to multi-task efficiently.
• Excellent computer and typing skills.
• Bi-lingual (Spanish speaking).
• Must have the ability to work as a team member, establishing effective relationships with patients and staff.
• Must be able to work with various socioeconomic classes.

EDUCATION AND EXPERIENCE:

• High School diploma or GED

PHYSICAL DEMANDS:

• While performing the duties of this job the employee is required to stand for long periods of time.

If you are interested in this position, please apply and submit your resume through: https://promisechc.org/careers/. Those who submit their resume and complete the application through https://promisechc.org/careers/ are given priority in the hiring process. If you choose to submit your resume through really, please make sure your preferred email and contact phone number are included in your resume. Thank you.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Work Location: In person