We're Proof, a high-growth company in the legal tech industry. We've built a best-in-class legal services platform that is used by thousands of law firms with a sustained average growth rate over 10%, month-over-month. Our marketplace platform helps law firms and pro se parties gain access to more efficient, transparent, and accessible legal services that are not traditionally available to everyone. Our main services are Service of Process and E-Filing. We currently support over 3,000 law firms throughout the US, as well as countless pro se parties.
We welcome people from all backgrounds who seek the opportunity to help build a future where access to legal services is readily available, affordable, and efficient. If you have the curiosity, passion, and collaborative spirit to achieve a fundamental change in an outdated industry, come work with us.
As a Regional General Manager in the Server Operations organization, you will have the unique opportunity to develop and scale platform-based service of process and change the way an entire industry works through the Proof platform. Growing a double-sided marketplace based on service of process partners can be a complex mission that requires vision, passion, perseverance, and creativity. Add to that the fact that we are ensuring the completion of legal documents for law firms, corporations, and governments on-demand at a scale, and you will have a really fascinating set of challenges to navigate with a team of Server Operations Managers.
We are looking for someone who has proven experience in operationalizing strategic initiatives, the negotiation and collaboration skills needed to bring out the best from our service of process partners, the innovation and creative thinking that's required to develop outside-the-box solutions, and the emotional intelligence required to lead a fast-paced business by inspiring a team of highly driven people.
This role is ideal for someone who has experience in building a business, is excited about managing the operation of a whole market in 360 degrees, and is obsessed not only with the big picture but also about improving and iterating on processes to obtain operational excellence and delivery the highest quality customer experience. Growth strategy, marketing, marketplace efficiency, quality, sales and account management, internal product development, P&L ownership, team development, coaching, and customer experience all sit under the GM's broad umbrella of responsibilities. Developing a deep understanding of your market and truly being its owner will be critical to your success. This is where creativity meets leadership and execution head-on.
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