GSOC Operator

Prosegur
Springs, GA Full Time
POSTED ON 5/3/2024 CLOSED ON 5/10/2024

What are the responsibilities and job description for the GSOC Operator position at Prosegur?

Overview
Prosegur is a world leader in the private security industry. Through its five business lines —Prosegur Security, Prosegur Cash, Prosegur Alarms, Cipher and Prosegur AVOS — it offers companies, households and retail businesses a security that they can trust, based on the most advanced solutions in the market. With presence on the five continents, Prosegur currently has a team of more than 150,000 employees. The company channels its social action through the Prosegur Foundation that works in four lines of activity: education, inclusion of people with disabilities into the job market, corporate volunteering and the promotion of culture.

Job Skills / Requirements
Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations.

We’re hiring a reliable, experienced, Security Supervisor! The persons in this position will maintain a safe and secure environment for customers and co-workers by patrolling, monitoring premises, and performing search procedures.

Shifts include: 2nd and 3rd Shift

Hourly starting wage: $18/hour.

*Must have high level of computer skills. Be able to multitask and at least two years of experience.*

Prosegur offers a whole suite of benefit options. Prosegur believes in career advancement and encourages current employees to apply. We offer competitive wages and exciting company resources.

Responsibilities:

  • Track employee time and attendance
  • Monitor alarms and electronic security systems
  • Track the progress of security patrols
  • Receive calls from interior guard posts
  • Respond to client requests
  • Facilitate incident response efforts
  • Initiate notification and escalation procedures
  • Document significant incidents
  • Perform primary analysis of operational procedures
  • Provide assistance to customers, employees, and visitors in a courteous and professional manner
 
Qualifications:

  • High school diploma or GED equivalent
  • Must have a valid Security Guard License 
  • Must have 1 year of experience as a security officer 
  • Must have open availability to work all shifts and schedules
  • Minimum 1 year of customer service experience required
  • Minimum 1 year of call center experience required
  • Must have reliable transportation
  • Must have good communications skills
  • Ability to stand or walk for long periods
  • Must be able to walk/run flights of stairs on a daily basis.
  • Ability to think clearly during crisis or high-stress periods
  • Must be reliable, have a positive attitude, and uphold ethical behavior"
 

License # PSC002694

#SER123

Education Requirements (Any) High School Diploma/GED Equivalent Certification Requirements (Any) GA State 24-hour Additional Information / Benefits
Prosegur is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, the status of being transgender, sexual orientation, age, marital status, veteran status, or disability status.

 
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Benefit offerings vary based on contract/role Screening Requirements: Drug Screen, Criminal Background Check, Additional Screenings may vary per role

Salary : $18

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