Veterinary Receptionist

Prospect Park Animal Clinic is seeking a dedicated and customer-focused Veterinary Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic. If you have a passion for animals, exceptional communication skills, and a knack for organization, we'd love to hear from you!

Responsibilities:

• Greeting Clients: Warmly welcome clients and their pets as they enter the clinic, ensuring a friendly and professional atmosphere.
• Answering Phone Calls and Emails: Manage incoming calls and emails promptly and professionally, addressing client inquiries, appointment requests, and general information.
• Scheduling Appointments: Efficiently schedule and reschedule appointments using practice management software (Avimark), while accurately inputting patient information.
• Checking Clients In and Out: Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns.
• Scanning of Medical Documents: Maintain organized digital records by scanning and cataloging important medical documents and records.
• Cleaning and Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times, ensuring a positive client experience.

Qualifications:

• Previous experience in a customer service or receptionist role is preferred.
• Familiarity with Avimark or similar veterinary practice management software is a plus.
• Must have 1 year of experience working in the veterinary field
• Strong communication and interpersonal skills.
• Exceptional organizational abilities and attention to detail.
• A genuine love for animals and a commitment to providing excellent care.

Schedule:

This position requires availability on Saturdays, Mondays, and Tuesdays. Flexibility in scheduling may be needed to accommodate clinic needs.

At Prospect Park Animal Clinic, we pride ourselves on delivering compassionate care to both our furry patients and their owners. If you are passionate about animals and possess the necessary skills to excel in this role, we invite you to join our team and contribute to our mission of providing top-notch veterinary services.

We look forward to talking to you soon!

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Schedule:

• 10 hour shift

Work setting:

• In-person

Experience:

• Veterinary experience: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: In person