What are the responsibilities and job description for the Dispatcher/Teamleader position at ProToCall?
ProToCall LLC is a commercial kitchen and air conditioning equipment service company. We are looking for qualified candidates with excellent communication and customer service skills. Must be detail oriented and highly organized.
Basic Job Duties
- dispatching and scheduling work orders for team of technicians
- answering phones and communicating with customers, vendors, and other teamleaders
- corresponding with customers and vendors via email regarding current work orders, quotes, and parts
- updating our various customer web portals regarding work orders
- reviewing work orders for accuracy, spelling, and specific detail
- managing and reviewing technician's time for your area
- ordering parts and scheduling repairs in the most cost effective manner with a high degree of customer service
Required Skills:
- Microsoft Office Suite
- Time Management
- Working independently while operating as part of a Team
- Phone and Correspondence Skills
Job Type: Full-time
Pay: $36,000.00 - $40,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- On call
- Weekend availability
Supplemental Pay:
- Bonus pay
Education:
- High school or equivalent (Preferred)
Experience:
- Microsoft Office Suite: 1 year (Preferred)
Work Location: One location
Dispatcher
Alliance Air Services Inc. -
Fort Worth, TX
Dispatcher
Via -
Fort Worth, TX
DISPATCHER
JOHNSON COUNTY TEXAS -
Cleburne, TX