Desktop Support (Windows 11 Migration)
Job Posting for Desktop Support (Windows 11 Migration) at Protos IT
Job Details
Windows 11 Migration Specialist Tech ll 6 months
Up to 70% travel required. Remote support as required
Position Overview:
We are seeking skilled and motivated Windows 11 Migration Specialists to join our team. The successful candidates will play a crucial role in the deployment ~5K computers as part of a comprehensive Windowsmigration project. This is an exciting opportunity to contribute to a large-scale technology project.
Responsibilities: Up to 70% travel required. Remote support as required
Windows 11 Migration: Guide and execute the migration process, ensuring seamless transition from legacy computers to Leidos imaged computers for end users.
Network Infrastructure installation: Installation of networking equipment, switches, routers, UPS, and associated interconnections/patching.
Backup and Imaging: Assist users with configuring backups, imaging endpoint and restore data/settings.
Data Migration: Transfer user profiles, files, and settings to the new Windows 11 endpoints.
System Setup: Configure and optimize Windows 11 installations on individual computers.
Application Installation: Install and configure required software applications.
Post-Migration Support: Provide technical assistance to end-users both locally and remotely.
Troubleshooting: Diagnose and resolve migration-related issues.
Qualifications:
Experience: Minimum of 3 years in Windows migration projects.
Technical Skills:
Proficiency in Trellix (FDE) and Trellix ePO for data security.
Familiarity with Bomgar for remote support.
Familiarity with ServiceNow for ticket management.
Experience with Druva inSync for data backup and recovery.
Experience with M365 including OneDrive and Teams.
Understanding of multi-factor authentication (MFA) and public key infrastructure (PKI).
Experience with VPN support and use.
Experience with Windows imaging: PXE and USB imaging processes.
Communication: Excellent verbal and written communication skills.
Problem-Solving: Ability to troubleshoot and resolve technical issues efficiently.
Team Player: Collaborate effectively with cross-functional teams.
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