Sr. VOIP Engineer

title: LAN/Network Spec I (Sr. VOIP Engineer)
location: Kings Point, NY- 11024
duration: 6 months, extension
security clearance: Public trust
work schedule?: Standard
interview: Phone/Skype

Experience:

Must have a minimum of 6 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP.

Must have experience managing and integrating Voice services with WebEx and other VTC technologies.

Duties: Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion.

Manages Jabber and WebEx and ensures proper integration and communication of those systems with the VOIP network. Knowledge of Cisco call manager and Cisco Unity VM.

- Program and trouble shoot VOIP phone issues.
- Administer licensing and users on call Manager.
- Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines.
- Perform network cable pulls and install network drops.
- Work with the network team in resolving network, wireless and VoIP issues.
- Resolve trouble tickets with Help-Desk team with end to end resolution.
- Maintain and support tributary equipment belonging to USMMA.
- Basic physical layer troubleshooting for Network Switches and fiber connections.
- Support Wireless access points and WAP installations.
- Perform other duties that can arise in support of USMMA.

Job Summary/Description :
- Knowledge of Cisco call manager and Cisco Unity VM.
- Program and trouble shoot VOIP phone and telecom issues.
- Administer licensing and users on call Manager.
- Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines.
- Perform network cable pulls and install network drops.
- Work with the network team in resolving network, wireless and VoIP issues.
- Resolve trouble tickets with Help-Desk team with end to end resolution.
- Maintain and support tributary equipment belonging to USMMA.
- Basic physical layer troubleshooting for Network Switches and fiber connections.
- Support Wireless access points and WAP installations.
- Perform other duties that can arise in support of USMMA.

Top Qualifications, Skills, Experience or Certifications:
Need to explain how the candidate meet each of the Top Quals on the questionnaire.
- 1- 3 years experience working with VOIP Call manager.
- 1-3 years experience with Network and wireless equipment.
- 1-3 years experience performing network cable pulls, network drops and fiber connectivity troubleshooting.
- 1-3 years experience working with ISP, demarc, fiber, POTS and Fax line connections
- CCNA or VOIP certification preferred.
- Attention to Detail – able to efficiently process individual tasks quickly and accurately
- Integrity – ability to be honest and maintain strong moral principles
- Procedure Development – ability to develop, maintain and drive standardized processes, procedures and work flows through the organization. 
- Attitude - driven to constantly learn and adapt to new technologies and solutions.
- Interpersonal Skills - be a master of all interactions and communication with co-workers, vendors, faculty/Staff and Students.