Develop and manage the Professional Development and Customized Program portfolio, including, but not limited to, short and long-term training, professional development, credentialing, stackable credentials, micro-credentials, badges, and collaboration to offer accelerated credit/non-credit programs to business and working professionals. Conduct regular assessments to evaluate labor market information and analyze professional development and workforce trends to ensure the program portfolio meets market demand and specific market and partner needs. Manage outreach to external partners and the community, including but not limited to industry/private sector businesses, economic development and workforce organizations, and educational institutions. Coordinate and collaborate with other college teams to explore partnership programs between existing corporate curricula, projects, services, and corporate instructors. Coordinate and assist with the development of articulation agreements with the academic programs in collaboration with the SCE Dean’s office.
Review and update existing Professional Advancement Program portfolios and regularly utilize formative and summative evaluations to review course materials and instructor quality. Recruit, develop, evaluate, and maintain a Professional Advancement faculty talent bench in adherence to college policies and procedures that provide staffing for a wide range of course topics and programs via various modalities, such as virtual, hybrid, or in-person.
Oversee Professional Development and customized training participant management, including but not limited to registration, attendance, monitoring, reporting, and participant and program progress and outcomes. Compile and maintain comprehensive information regarding faculty, clients, students, funders, and program partners. Coordinate and manage support for faculty, students, and staff delivering Professional Development programs. Focus on customer service best practices when working with College community members, including faculty, staff, and students. Focus on the College’s diversity and equity principles and policies by applying related best practices throughout all job functions.
Coordinate, implement, and update the business outreach plan with the Dean. Coordinate and collaborate in the creation and implementation of the promotion and recruiting plan for professional development. Define and implement effective enrollment management processes and policies for non-credit offerings.
Develop and implement strategic communication and promotion plans for outreach and recruitment in collaboration with the SCE Marketing Director and the College’s Marketing & Communications office. Collaborate with the College’s Marketing & Communications team and the Director to manage the integration of the College and SCE branding initiatives, including coordination of brand and PR consulting projects, thought-leadership visibility initiatives, and brand collateral opportunities (e.g. photoshoots, videos).
Track and analyze the effectiveness of marketing and communication initiatives and channels. Provide budget and rationale for recommended marketing programs and monitor spending. Provide fiscal oversight for the Professional Advancement and Customized Training Programs budget, and provide detailed budget information to the Dean. Identify and develop grant and funding proposals in partnership with the Office of Grand Development and other College units.