What are the responsibilities and job description for the Scheduler- Full time Day Shift position at Providence?
Description:
Apply today! Applicants that meet qualifications will receive a text with additional questions from our MODERN HIRE screening and interview system.
Providence is calling a Scheduler (Full-time/Day Shift) at the Providence St Joseph Medical Center in Burbank, CA.
Please upload a current resume reflecting all professional relevant experience
We are seeking a Scheduler who will schedule visits for all Nursing and Home Health Aide Staff using the Agency's computerized scheduling system. Maintain and coordinate ancillary services visits/schedules with ancillary services staff and document the proposed visits in the Agency's computerized scheduling system.
In this position you will:
- Ensure that all new admissions are scheduled to be seen by a professional staff member within 48 hours of referral or discharge from the hospital.
- Assign nursing and aide staff according to geographic location, matching the patient’s age-related, cultural and skill requirements to the skills/competencies of available staff.
- Process all additional service requests (“add-on’s”) and assign or schedule with appropriate care staff.
- Ensure that supervisory visits are scheduled according to Agency policy.
- Ensure that all recertification visits are scheduled in a timely manner according to Agency policy and Medicare guidelines.
- Ensure that all lab visits are scheduled according to physician orders.
- Communicate with nursing and home health aide staff regarding schedule changes and patient requirements throughout the day.
- Communicate same day visit requirements to supervisor.
- Print and distribute daily schedules.
- Fax schedules and care information to appropriate staff on a daily basis.
- Maintain knowledge of scheduling structure and requirements for all professional and para-professional staff.
- Assist supervisor in organizing and coordinating scheduling protocols and procedures.
- Display positive and professional demeanor when communicating with patients, office staff, and co-workers.
- Demonstrate excellent customer service skills.
- Handle multiple telephone calls in a timely and professional manner.
- Perform a variety of duties (i.e. word processing, spreadsheets, maintaining files performance monitoring, etc.).
- Participate in educational program and in-service meetings.
- Maintain established department policies and procedures, Improving Organization Performance program, and patient/customer safety standards.
Qualifications:
Required qualifications for this position includes:
- 1 year of hospital, home health agency or medical office experience interfacing with professional and para-professional staff
- Computer skills (Windows, Word)
- Good typing skills
- Knowledge of medical terminology
- Detail oriented
- Excellent communication and telephone skills
- Excellent organizational skills
Preferred qualifications for this position includes:
- Associate's Degree
- Home health agency scheduling experience
About the hospital you will serve.
Providence Saint Joseph Medical Center in Burbank, CA, is a 414 bed acute care facility, known for its state-of-the-art technology and high quality, compassionate care, has provided the full range of diagnostic, treatment, care and support services for the San Fernando Valley communities for close to 70 years. Many of our specialized services are provided within our Heart and Vascular Institute, one of Los Angeles County's first STEMI designated receiving centers of heart attack victims; our Hycy and Howard Hill Neuroscience Institute, awarded the Gold Seal of Approval from The Joint Commission for a Primary Stroke Center, and the Gold Plus Achievement Award from the American Stroke Association (2010); our Women's Pavilion, and our newly opened the Roy and Patricia Disney Family Cancer Center, a comprehensive, state-of-the-art, patient-centered, treatment facility. Our cancer center includes some of the most advanced technology in radiation oncology, highly advanced medical and surgical oncology, excellent clinical outcomes and research, and all patient support services are housed in the same building. Providence Saint Joseph Medical Center has an exceptional orthopedic program recognized for its excellent outcomes and clinical expertise. And Providence Saint Joseph's Bariatric Program, a leader and resource for those dealing with obesity in Southern California, received a Five-Star Rating for Bariatric Surgery, and Bariatric Surgery Center of Excellence designation from HealthGrades.
We offer a full comprehensive range of benefits — see our website for details — http://www.providenceiscalling.jobs/rewards-benefits
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
https://www.providenceiscalling.jobs/rewards-benefits/
Our Mission
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
About Us
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: Full-time
Shift: Day
Job Category: Patient Services
Location: California-Burbank
Req ID: 340381
