Home Care Recruiter/Scheduler

Provident Care Home Care is seeking a Staffing Manager to Join our Antioch, CA, team!

The Staffing Manager staffs cases, hires & trains our caregivers, oversees their work and performs site visits to assure employee & client satisfaction.

We are a dynamic small team and so the ability and desire to build rapport and relationships with our staff and clients is critical. Prior scheduling/staffing experience, preferably within the home care or other healthcare related field. Attention to detail and remaining calm under pressure is a necessity as our industry can be quite unpredictable so we need someone who is quick on their feet while always wearing a smile and carrying compassion in their hearts.

Responsibilities of this position include:

• Answering & triaging calls from caregivers, clients and prospects
• Determining optimal staffing match, managing client and caregiver schedules to ensure every shift is staffed and caregivers arrive on time for their assignments
• Serving as one of the main/initial points of contact for caregivers to coordinate rescheduling shift vacancies
• Ability to be on a on-call rotation for after business hour calls and scheduling modifications
• Ensuring caregiver compliance with time reporting systems/processes for accurate billing and payroll or any care note submissions
• Recruiting, screening, interviewing, hiring of caregivers and performing employee trainings and orientations
• Ensuring consistent accuracy of database and file information for both caregivers and clients. Maintaining regular documentation and ongoing note-keeping of employee & client activities
• Performing client site visits to assure complete satisfaction and quality assurance as well as performance review of employees

Requirements of this role:

• Staffing, recruiting and training experience within the home or health care industry preferred
• Excellent verbal and written communication skills
• Quick learner, detail oriented and resourceful
• Tech savvy, comfortable with heavy email, spreadsheets, all Microsoft Office products
• Must be a problem-solver and be a team-player
• Self-starter and able to shift gears at any given time
• Ability to have fun while working in a fast-paced environment!
• Prior Home Care experience a plus!
• Experience with Clear Care

Perks of being on our Team:

• Opportunity to be a part of an Award Winning and Growing company!
• Competitive base salary
• 401k with a company match
• Health Benefits
• PTO and sick days
• Company sponsored cellphone and laptop
• Supportive, fun team-work environment and more!

If this sounds like a great match, apply today! We'd love to hear from you!

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Experience:

• Caregiving: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location