What are the responsibilities and job description for the Front Office Clerk/Receptionist position at ProWest LLC?
We are seeking to hire a front receptionist to join the ProWest team! Get to know the roofing industry on a new level while assisting our staff and clients within the office to provide customer satisfaction.
ProWest thrives on a charismatic environment while enforcing a supportive and dependable team to fulfill success for those willing to grow.
In this role, you will assist individuals by responding to routine questions, answering the main phone line, performing general clerical duties, and providing general information, both internally and externally.
Responsibilities
- Answer phone calls and direct to appropriate staff member
- Input leads into CRM system and assign to sales members
- Track subcontractor’s insurance policies, contact for renewals, and file
- Upload invoices into CRM system
- Maintain records and files
- Check the mail while handling money
- Keep office neat and organized
- Welcome any customers or Account Representatives
- Keep track of office inventory and order if necessary
Qualifications / Skills
Required:
- Prior receptionist/front desk experience required.
- Experience using Microsoft Office applications (e.g. Microsoft Word, Excel, PowerPoint, Teams)
- High School Degree or equivalent
Preferred:
- Experience using a customer relationship management (CRM) software application (e.g. Acculynx, Salesforce, Monday, Zoho) or other similar type software package
- Eagerness to learn and grow
- Roofing/Contracting experience
Behaviors:
- Self-starter
- Problem Solver
- Active Listener
- Attention to Detail
- Being Organized
- Follow instructions/direction
- Ability to work in a casual environment yet be professional
- Confidence
- Eagerness to learn and grow
- Ability to prioritize tasks and manage time
- Effective verbal and written communication skills
Job Type: Full-time
Pay: $36,000.00 - $40,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Mesa, AZ 85201: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: One location
Salary : $36,000 - $40,000