What are the responsibilities and job description for the Project Manager position at PSR Associates, Inc.?
Job Description
PSR Associates, Inc. is an IT consulting firm specializing in Staffing and Recruiting Services. People. Solutions. Results. Founded in 2003, PSR Associates, Inc. is headquartered in Atlanta, GA, with additional offices in Tampa, FL; Washington, D.C.; Charlotte, NC; Austin, TX; and Irvine, CA. Trusted, connected, experienced and fast, PSR Associates delivers the right talent to help leading companies perform at their best.
Project Manager
The selected candidate will work a hybrid schedule consisting of onsite work three (3) days per week in Fairfax, Virginia.
Job Description:
We are seeking a qualified candidate for the role of Project Manager. The desired candidate should be a PMP certified Project Manager to manage the client s customer service modernization program that is comprised of two projects with schedules that will overlap to enable testing, training, and deployment to occur concurrently.
One project will replace the SAP Customer Interaction Center (CIC) with a contemporary customer engagement/customer relationship management solution. The other project will replace the contact center platform. The selected products must integrate with each other and with the client s existing SAP S/4HANA solution. Each project will be supported by project teams comprised of third-party consultants and Fairfax Water subject matter experts.
Job Duties and Responsibilities:
Project Manager
The selected candidate will work a hybrid schedule consisting of onsite work three (3) days per week in Fairfax, Virginia.
Job Description:
We are seeking a qualified candidate for the role of Project Manager. The desired candidate should be a PMP certified Project Manager to manage the client s customer service modernization program that is comprised of two projects with schedules that will overlap to enable testing, training, and deployment to occur concurrently.
One project will replace the SAP Customer Interaction Center (CIC) with a contemporary customer engagement/customer relationship management solution. The other project will replace the contact center platform. The selected products must integrate with each other and with the client s existing SAP S/4HANA solution. Each project will be supported by project teams comprised of third-party consultants and Fairfax Water subject matter experts.
Job Duties and Responsibilities:
- Manage all aspects of projects throughout the project lifecycle, ensuring projects complete on schedule, with expected scope, and within budget
- Advise client during vendor contract negotiations
- Define, document, and manage project scope, schedule, and budget
- Develop, maintain, and distribute standard project management artifacts (e.g. WBS, risk assessments, project charter, RACIs, communication plan, MS schedule, status reports, etc.)
- Ensure applicable project documentation is complete, current, and stored appropriately
- Develop and maintain a detailed project schedule throughout the project lifecycle
- Assist client in the development and management of a change management plan
- Align project deliverables and milestones with projects strategy and objectives
- Advise client s leadership and the Technology managers of status key issues that may impact project completion, budget, or other results, and deliver presentations
- Facilitate project conference calls, status meetings, planning sessions, and provide for meeting notes
- Consult project stakeholders and communicate project status throughout the project lifecycle
- Provide weekly status reports to key project stakeholders
- Identify and mitigate project risks and resolve issues
- Manage project resources, overseeing day-to-day project activities
- Utilize project management applications as appropriate
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