What are the responsibilities and job description for the Systems Analyst position at PSR Associates, Inc.?
PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success.
Systems Analyst
The selected candidate will work onsite in Savannah, Georgia.
Job Description:
We are seeking a qualified candidate for the role of Systems Analyst. The desired candidate will provide Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware.
Job Duties and Responsibilities:
Systems Analyst
The selected candidate will work onsite in Savannah, Georgia.
Job Description:
We are seeking a qualified candidate for the role of Systems Analyst. The desired candidate will provide Imaging, deployment & technical support of laptops, desktops & peripherals to in-house & remote customers. Configure & support desktop applications & ensure configurations comply with IT policies. Date backup & restore, hardware.
Job Duties and Responsibilities:
- Provide onsite desktop support for customers located within assigned locations.
- Troubleshoot end user workstation and peripheral problems and effectively diagnose and resolve issues remotely and in person.
- Ensure that end user applications and equipment continue to work as expected and are in compliance with all applicable policies, procedures, and rules.
- Install & support network devices providing business critical service
- Perform end user data back-up and recovery ensuring attention to detail
- Process surplus equipment according to established procedures, proper sanitization of electronic equipment up to and including disk wiping to DoD standards.
- Open/document/track problem tickets escalating to appropriate workgroups when required.
- Coordinate with vendor support contacts to resolve technical problems with desktop hardware and software.
- Provide special project support including setup and breakdown and relocation of computer equipment and peripherals.
