Warranty Administrator

PSTC
Forest, GA Full Time
POSTED ON 8/4/2023 CLOSED ON 10/2/2023

What are the responsibilities and job description for the Warranty Administrator position at PSTC?

Position Summary:

Responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party.

Essential Duties and Responsibilities:

  • Process all warranty paperwork to ensure proper documentation and verifying criteria required by factory or distributor. 
  • Keeps abreast of all factory recalls and announcements. 
  • Arranges for parts to be shipped to the factory or distributor and resubmits all rejected claims promptly. 
  • Reconcile all warranty receivables and works with the accounting department to obtain payments. 
  • Maintains all service and customer records as required by the warrantor. 
  • Works with department managers to facilitate proper warranty procedures. 
  • Other duties as assigned 
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