Front Desk Receptionist

Are you a talented multitasker who loves interacting with people? We’re looking for a positive and professional receptionist to be the face of our local business. You’ll welcome visitors, clients, and fellow employees, answer phone calls and emails, process outgoing mail, scan documents, schedule appointments, maintain a neat and organized office environment, keep track of supplies for replenishment, and assist us with other operations as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. If this sounds like you, apply today!

Psych Choices is offering a full-time receptionist position with steady hours, a consistent 3-day weekend, and 6 major holidays off annually with pay. We are looking for someone to fill a permanent position, Monday through Thursday 8 AM-5 PM. Medical and other benefits, as well as PTO, are available after 90-day probationary period completion.

$16 hourly

All tasks performed by the Receptionist are to be done while maintaining the highest level of privacy as dictated by HIPAA, including the following:

• Complete check-in procedures, including collecting payment, for clients arriving for scheduled appointments

• Schedule appointments for medication management providers' clients

• Answer phone calls and collect all pertinent information while maintaining caller confidentiality, courtesy, and professionalism

• Utilize an electronic records system (EHR) for scheduling, messaging, updating patient information, scanning secure documents, and documenting payments

• Respond to all outreach from clients and employees in a timely manner

• Administrative tasks including, but not limited to, sorting and sending faxes, processing outgoing mail and packages, keeping an updated inventory of office supplies, maintaining the tidiness and organization of common areas, and other administrative items as needed

• Maintain a courteous, respectful, yet approachable, relationship with the other administrative staff and also with the doctors and therapists who treat the clients in our practice

• 1 year of front desk receptionist experience or related job experience preferred
• Has previous experience with word processing programs and basic computer skills
• Has experience answering telephone calls and troubleshooting stressful situations
• Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
• Must have graduated high school, received a G.E.D. or equivalent

Psych Choices of the Delaware Valley is an established, minority-owned, mental health practice that has been in business since 2001.

We pride ourselves on being a small group practice with an enriching culture--allowing each employee to feel a sense of ownership and contribution to the work environment. At PCDV, the owner isn't in a high-rise managing from a corporate office--he is in the trenches and within direct contact at the employee level, nourishing an atmosphere of positivity and reciprocation.

Psych Choices is comprised of clinical expertise and diversity on both masters and doctoral levels to assist the community's mental health needs. Clinical treatment can be in the form of medication management, individual, couples, family, and/or child therapy. PCDV looks to recruit forward-thinking providers who create a safe, non-judgmental space for patients and support our 3 main core values. Visit psychchoices.com to learn more about PCDV and what makes us unique!