What are the responsibilities and job description for the Quote Specialist position at PT Holdings LLC?
Quote specialist
Do you want to have fun at work every day? Well, at least most days... Does working in a fast-paced customer focused environment appeal to you? Do you enjoy a good laugh, but are also able to buckle down and crunch through a busy period? If this sounds appealing, then we want to talk to you.
As a quote specialist you will play a vital role in defining our customer's experience when a quote is needed for follow up service repairs. The ideal candidate will have excellent communication and organization skills, a keen eye for detail, as well as following up with customers to ensure accuracy.
If you have a positive approach and creative problem-solving skills keep reading.
Basic Responsibilities:
- Consistently demonstrate superior customer service by combining system knowledge, pricing, and problem-solving skills to exceed customer expectations.
- Confer with customers on requests for quotes, address their questions pertaining to the quote process.
- Build quotes based off pricing and labor that keeps our service competitive and profitable.
- Follow up with quotes and modify as necessary.
- Works together with multiple departments to ensure accurate quotes and lead times.
Requirements:
- Proficient computer skills
- Attention to detail with a focus on quality
- Ability to change gears as needed
- Prior quote/estimate experience preferred.
- Pass a background check and drug screening
- Associates degree preferred
Benefits of Employment:
- Competitive salary
- Paid vacation and holidays
About Duffy's AIS
Combining the efforts of Duffy's Equipment Services, Express Commercial Services and Appliance Installation and Service, Duffy's AIS formed in 2018. Separately, each company has been in business for more than 50 years, providing service for over 10,000 customers in central New York just within the last five years.
Duffy's AIS was one of the first in the world to achieve the status of CFESA Company Certification. All of our technicians are CFESA certified. Enlisting the help of technicians with the highest level of training possible is important...and that training doesn't stop. We are constantly sharpening our skills to make sure we can provide the best service for over 135 brands of equipment
Let us know if you want to be part of our team! To learn more, please visit us at:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Duffy AIS is a division of Unlimited Service Group "All Unique All United."