Manager, Accounts Receivable and Correspondence

Join us and make a difference in global investor protection. Who We Are The Public Company Accounting Oversight Board (PCAOB), a nonprofit organization established by Congress, oversees the audits of public companies and SEC-registered brokers and dealers to protect investors and to further the public interest in the preparation of independent, accurate, and informative audit reports. Our investor protection mission is focused on modernizing audit standards, enhancing audit inspections, and strengthening enforcement of PCAOB rules and standards and other related laws and rules. People are at the heart of our mission at the PCAOB. As we carry out that mission, we strive to uphold the highest standards in audit quality with investors’ families, savings, and futures in mind. We are hiring mission-driven professionals interested in a career with purpose, competitive benefit offerings, and work-life flexibility. If you are interested in working with a diverse group of talented professionals to protect investors and drive audit quality and innovation while adhering to the highest standards of ethical and professional conduct, join us. What We Offer At the PCAOB, we offer a highly competitive compensation and benefits package with a focus on the health and financial well-being of our valued team members. Some of the features of our comprehensive Total Rewards package include: Compensation – We support transparency, equity, and fairness in our compensation programs and provide a reasonable estimate of the salary range, based on data-driven market analysis, for each job posting. While it is not typical for an individual to be hired at or near the top of the range, a reasonable estimate of the salary range for this role in Washington, DC (Headquarters) is $102,500 - $149,400. Team members may also be eligible for performance-based discretionary awards. Hybrid work option – Staff will be assigned to the Washington, DC (Headquarters) office. Staff can choose to live and work from anywhere within the United States but will be required to commute to their assigned office or location for occasional intentional gatherings or meetings at the frequency required by their supervisor. Travel to an assigned office or location for commuting purposes will not be considered reimbursable business travel, unless otherwise required by state law. Business travel is reimbursable in an amount not exceeding the cost to travel from the assigned office or location, unless otherwise required by state law. Generous paid time off – Up to 6 weeks annually, in addition to 12 federal holidays, 2 floating holidays, and a year-end break from December 25 –31, 2024 Highly competitive 401(k) match and savings options – Immediate vesting and contributions matched dollar for dollar, up to 7 percent of eligible compensation. Roth in-plan conversion available. Comprehensive and competitive health benefit offerings – Medical, dental, and vision plans Supportive paid family leave benefits – Up to 16 weeks paid parental leave and up to 16 weeks paid caregiver leave Life insurance benefits – Basic life and AD&D insurance provided; supplemental insurance also available Education benefits – PCAOB staff qualify for the Public Service Loan Forgiveness (PSLF) program. We also offer student loan repayment assistance, staff college tuition assistance, and college coach program support. Well-being and family resources – Mental health and well-being resources, paid volunteer time, emergency child/adult dependent back-up care services, family-forming assistance, discounted gym memberships, employee assistance program (EAP), health advocate program, and more  Commuter benefits – Tax-free employer subsidy and pretax employee deductions Role Summary The PCAOB has a full-time, regular position for a Manager, Accounts Receivable and Correspondence in the Office of Finance at its Washington, DC (Headquarters) office. Reporting to the Assistant Director of Funding Operations, this position plays a key role in the organization’s internal and external financial reporting function. This position will manage and oversee all aspects of the accounts receivable function, enforce proper accounting methods, policies, and principles, and will be responsible for the supervision, development, and training of resources. Responsibilities Oversee all aspects of the accounts receivable function, including but not limited to the timely and accurate posting of cash receipts, finance charges, and write-offs as applicable. Manage the preparation of the year-end allowance for doubtful account compilation. Manage the activities of the staff issuing credit / debit memos, establishing reserves, etc.; including ERP responsibilities for the AR subledger. Support and drive technology projects related to the billing and correspondence systems and general ledger. Monitor collection reports to ascertain the status of collections and balances outstanding and reduce collection cycle times (DSO) where possible. Identify and champion opportunities to improve efficiency and effectiveness through system improvements and automation efforts. Develop and expand the use of analytics to analyze trends with dashboards and initiate corrective action to ensure maximum cash collection. Manage customer support and correspondence efforts, interacting with various levels of contacts outside the organization, ensuring that all queries were addressed accurately and timely. Independently oversee proper communications to issuers, brokers, dealers, and registrants. Manage and solve complex customer inquiries, including potential billing issues across the billing and collection cycle. Manage the review of journal entries and account reconciliations as they pertain to the accounts receivable and collection cycle and other areas of financial reporting as deemed necessary. Support efforts for the annual audit, as related to the accounts receivable and collection cycle. Support the financial reporting team in performing management’s assessment of internal control over financial reporting as it relates to the accounts receivable and collection cycle and develop and implement remediation plans if required. Facilitate open and effective communication among team members and cross-departments. Perform the full range of supervisory duties, including evaluating employee performance; make recommendations for appointment and promotion; hear and resolve complaints; identify development and training needs of employees; other related supervisory tasks. Facilitate open and effective communication among team members and cross-departmentally. Perform the full range of supervisory duties, including evaluating employee performance; make recommendations for appointment and promotion; hear and resolve complaints; identify development and training needs of employees; other related supervisory tasks. Recruit, maintain, and develop staff consistent with business needs. Perform other accounting, financial, or administrative duties and special projects, as needed. Qualifications Education/Technical Expertise Bachelor’s degree in Accounting, Finance, or Business Administration. Minimum of 7 years of accounting and/or financial analysis with either public company or corporate experience. Business acumen and extensive knowledge and understanding of GAAP. Ability to use and achieve improvements from leverage of a tier-one ERP system. Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook applications. Understanding of the relationship of financial statements to business operations and a proactive approach to developing processes/controls/systems. Understanding of management reporting and ability to drive processes/structures to facilitate reporting. Strong organization skills and ability to perform detailed-oriented and accurate work. Ability to plan and execute work to meet quality and timeline requirements. Strong work ethic and high moral standards. Ability to foster a cooperative work environment. Availability to work non-standard hours and overtime, as needed, in a fast-paced, team-oriented environment. Preferred Qualifications CPA Certification. Knowledge of Great Plains, Workday, and TM1 budgeting software. Previous experience with Big Data, Data Warehousing, Reporting, or Business Intelligence Previous experience in data modeling and visualizations Leadership/Management Skills and Abilities Ability to drive a positive “tone at the top” of the organization and hold others accountable for doing the same. Ensures that own behavior and the behavior of others is consistent with the highest ethical standards and aligns with the values of the organization. Must be able to motivate and inspire employees at all levels of the organization in order to enhance team commitment and individual performance. Proven ability to develop, coach, and mentor staff, providing constant feedback and clear direction. Ability to promote collaboration by unifying teams, setting common goals and incentivizing collaborative behavior. Demonstrated success in establishing and maintaining positive working relationships with others, both internally and externally, to achieve the goals of the organization. Strong ability to build credibility, organize effectively, solve problems quickly and communicate clearly. Possesses the balance and emotional intelligence required to meet the diverse needs of the divisions/offices. Proven ability to navigate and resolve various types of conflict in a timely and productive manner. Equal Employment Opportunity All PCAOB employees are entitled to equal opportunity and a professional work environment, free of discrimination and harassment. A workplace free of discrimination and harassment is fundamental to professional success and to the PCAOB's mission. The PCAOB will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. #LI-Hybrid The PCAOB will be a trusted leader that promotes high quality auditing through forward-looking, responsive, and innovative oversight. At all times, we will act with integrity, pursue excellence, operate with effectiveness, embrace collaboration, and demand accountability.