Analytics Manager

Job Description

Summary:

The Analytic Consulting Group partners with internal and external clients and data providers, leveraging predictive analytics and advanced statistical techniques to drive strategic thought and effective decision making. The Manager, Analytics manages analytic initiatives from conception to completion, providing clients and key stakeholders actionable results and insights that help them achieve their business objectives.

Responsibilities:

• Serve as the primary point of contact for key phases of the project; from project kick-off to presentation of results.
• Assist in the development of project requirements, analytic plans, SOWs, project timelines, and other related materials for the management of deliverables.
• Account for the overall management of analytic projects; including timeliness, quality, and client value
• Manage junior resource(s), who would be collaborating with internal and external stakeholders to manage data logistics, including data transfers, understanding data structures, business rules, etc. to enable project execution
• QA/QC data and report output to ensure accuracy
• Collaborate with leadership to devise strategic direction, and conduct analysis by qualitatively and/or quantitatively analyzing data/information
• Produce dashboards with Excel, Tableau, or other tools to provide routine reporting to clients and internal stakeholders.  These dashboards will cover both program performance/business impact and activity monitoring to detect execution errors.
• Use SAS, SQL, Excel, and other tools to conduct analysis of a client’s relationship marketing programs
• Prepare reports, uncovering insights and developing business recommendations based on data findings
• Present reports to key internal and external stakeholders, effectively communicating the key findings and recommendations
• Manage multiple projects concurrently to ensure successful completion of analytic projects
• Manage and mentor junior staff members and project team colleagues
• Create compelling presentations that provide actionable insights and recommendations
• Participate in the sales process helping to craft proposals that meet client needs
• Prioritize and monitor project progress against goals; tracking budgeted hours

Minimum Qualifications:

• Bachelor’s degree in a quantitative discipline (statistics, economics, mathematics, marketing analytics)
• 5 years of experience in marketing analytics or customer retention analytics
• Proficient in SAS and/or SQL; minimum 5 years of experience
• Team player with the ability to mentor and manage junior resources
• Proficient in Microsoft Office Suite; including PowerPoint, Word, Excel and Outlook
• Solid planning, priority setting, and project management skills with experience managing multiple projects and resources concurrently
• Excellent verbal and written communication skills and good at developing relationships across cross-functional teams (including statistical, technical, and marketing resources)
• Ability to display data visually, creating powerful presentations which effectively demonstrate the value of analytic deliverables
• Highly motivated and collaborative
• Strong technical skills
• Acute attention to detail (QA/QC)
• Effective organization and time management skills
• Professional judgment

Desirable Qualifications: 

• Advanced degree (Master’s/PhD) in Statistics, Economics or other quantitative discipline
• Automotive industry marketing experience/knowledge
• Experience mentoring or managing direct report(s)
• Proficient with business visualization tools (e.g. interactive dashboard software)
• Travel 5%-10%
• Ability to program in R and Python; working knowledge of Hadoop and other big data technologies

Additional Information

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

• Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
• DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
• CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
• Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

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