Associate, Operations

Company Description

Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Job Description

As an Associate, Operations, you will be part of a growing Global Business Operations team. It’s an opportunity to work on a high-energy, highly visible client account, reporting to the SVP of Global Business Operations. We are seeking someone who is highly organized, responsive, detail-oriented, and has an ability to learn and adapt in a fast-moving agency environment.

What You’ll Do:

• Assists SVP of Global Business Operations with delivery of agency processes, compliance training, and systems management, as assigned.
• Manages access control and compliance for onboarding and offboarding of agency teams on client systems.
• Provides troubleshooting support for all systems and platforms.
• Builds and maintains relationships with key stakeholders across agency teams and with clients.
• Pulls reports for systems compliance and for other operational analyses.

Qualifications

• 1 year experience in Operations or Project Management in a fast-paced work environment; digital or advertising agency experience preferred.
• Flexible, highly responsive, and able to adapt to change in a fast-paced, constantly-changing environment.
• Able to multitask, take on a variety of projects, and meet deadlines. 
• Excellent organizational skills and attention-to-detail are a must.
• Able to work successfully with teams.

Additional Information

The Power of One starts with our people!  To do powerful things, we offer powerful resources.  Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• ‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer.  Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [email protected].

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $52,500 - $69,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.  The Company anticipates the application deadline for this job posting will be 07/05/2024.