Billing Manager, DEI

Company DescriptionPublicis Groupe, known for its award-winning creativity, best-in-class technology, digital and consulting expertise, is the world's third largest communications group. With 80,000 colleagues in over 100 countries, the Groupe has four Solution hubs: Creative with Publicis Communications, Media with Publicis Media, Digital business transformation with Publicis.Sapient, and Health & Wellbeing with Publicis Health.Since 2014 with the acquisition of Sapient, Publicis Groupe has undergone a profound transformation by scaling a new model connecting data, creativity, and technology. The Groupe has continued this journey with the 2019 acquisition of Epsilon to further scale the data-led offering and provide true momentum to our client's own transformation.This model, with a country-led approach, is called the "Power of One" and gathers all the capabilities of the Groupe under one roof, putting clients at the core of the organization.Job DescriptionPublicis Groupe's Talent Engagement & Inclusion (TE&I) practice has an unwavering commitment to creating equitable and inclusive experiences, delivering impact for US talent, our clients & the communities we work.We believe in the power of transformation. We drive systemic change across organizations and teams, while supporting individuals on their journey to heal, celebrate their identities and become better allies. This work embodies:Diversity. Honor the ideals of "Viva la Difference!" ensuring everyone feels seen, valued, and celebrated.Equity. Equal share for growth & advancement.Inclusion. Meeting needs across intersectionality and all identities.The TE&I practice provides thought leadership, partnerships, platforms, and resources to help nurture a culture that reflects diversity and operates from a lens of inclusion across Publicis Groupe. This is accomplished though enabling access to a wide variety of learning, networking and career development opportunities and experiences, allowing us to recruit and retain the best talent.The Program Manager (Billing & Project Management) will leverage exceptional prioritization, collaboration, and problem-solving skills to manage the billing process and operational projects on behalf of the Talent, Engagement & Inclusion Practice. The Program Manager (Billing & Project Management) will report to the SVP of Operations and oversee a portfolio of projects including the billing management process. The Program Manager (Billing & Project Management) will use excellent critical thinking skills to prioritize urgent items while ensuring that tactical and other operational items remain on track. The position will require a strong level of discretion, integrity, discernment, poise, and diplomacy to prioritize and balance the needs of the Groupe and the bandwidth and remit of the centralized TEI Practice efficiently and effectively.Billing Management Core ResponsibilitiesOversee and manage the billing process on behalf of the TEI Practice including Purchase Orders (PO's), Invoices and ad hoc billing requests.Lead a weekly billing call to provide status updates on open PO's and answer any invoice related questions.Maintain an organized and up-to-date repository of incoming requests.Maintain documentation on TEI billing process & host training sessions as needed for TEI practice.Serve as a liaison between TEI, legal, finance and external partners.Collaborate closely with legal and GSO to support and reinforce the agreement process with all stakeholders involved.Collaborate closely with finance to support and reinforce the billing process with all stakeholders involved.Effectively communicate with internal and external stakeholders to ensure a successful and positive billing experience.Participate in ongoing budget management in partnership with SVP, Talent, Engagement & Inclusion Operations and the Finance team.Development of processes and management of tools and systems that support billing process.Work with teams to deliver, monitor, and communicate progress towards capability budgets.Identify and solution for core problems or opportunities within billing process.Provide administrative support with a high degree of initiative, confidentiality, and professional demeanor. Project Management Core ResponsibilitiesSupport the SVP & Senior Manager of Talent, Engagement & Inclusion Operations in the management of a project portfolio including oversight of activities, budgets, resources, and toolsProject management including work stream development, progress tracking, status updates, meeting management, communications, and problem solvingLead impact measurement of projects including analysis to support executive summaries, retrospectives and ongoing optimizationsDevelopment of processes and management of tools and systems that support projectsPlan, coordinate and develop supporting materials for meetings such as PowerPoint content, agendas, next steps, and executive summariesWork with teams to deliver, monitor and communicate progress towards goalsIdentify and solution for core problems or opportunities within internal business processesIdentify and provide recommendations on improvements across the organization. Seeking out opportunities to evaluate existing processes and make improvements when necessaryProvide project management and operational support with a high degree of initiative, confidentiality, and professional demeanorQualifications3 years of experience in a financially focused role supporting and/or leading programs or projects, talent operations, billing coordination or process developmentAbility to plan and activate strategic initiatives and achieve results through partnership and collaborationUnparalleled empathy, discretion, integrity, and diplomacyAbility to handle, respect, protect and maintain confidential and sensitive information with high discretion and integrityExcellent judgment, problem solving and decision-making abilityProficient with the Microsoft Office suite (Excel, Word, PPT and Outlook)Familiarity with working in a billing management tool (ex. Altair).Strong organizational and project management skillsAbility to work collaboratively, proactively and be productive in a cross-functional & hybrid team environmentAbility to multi-task and prioritize; demonstrated agility and flexibilityOpenness to giving and receiving feedback in order to positively affect outcomes for our team and talentHave experience using facts and analytics to understand trends and develop solutions that lead to measurable impact on an organizationAdditional InformationAll your information will be kept confidential according to EEO guidelines.