Senior Scrum Master

Job Description

The ideal Scrum Master we are looking to join our team are servant leaders who keep a Scrum team(s) running and growing, facilitate the Scrum Events, foster collaboration amongst team members, coach technical excellence, and generally support a self-organized team(s). The Scrum Master we are looking for should be aware of, and growing into, the embodiment of agile that one expects from a Scrum Master, namely embracing servant leadership and displaying the behaviors that come with the key mindset shifts associated with agile methods.
 

Education/ Practice

• Scrum Master Training
• 3 years of relevant experience; 2 years in a technical software development environment.
• Minimum 3 years’ experience using Agile frameworks and DevOps
• Must have a minimum certifications: CSM, PSM I or higher

Preferred Credentials

• Other Lean methodology credentials – like Lean Start-up, Six Sigma, Kanban, etc. a plus, but not required.

Practicing Experience

• JIRA/Easy BI Experience
• Track record in helping several Scrum teams mature using the Scrum Framework.
• Experience with independently transitioning software teams to a variation of agile process in the past.
• Ability to identify and create metrics and data for the team/product to the organization
• Large organization experience - Large Scale projects, Scaled Release Planning
• Ability to communicate agile concepts and benefits to the team and stakeholders, come up with solution that are creative and work with leadership.
• Ability to course correct unhealthy and anti-patterns at a team level and an organization level also.
• Ability to coach the Product Owner in Scrum Events, backlog health and refinement and providing value to the end user, etc.
• Strong facilitation, teaching and presenting skills
• Excellent communication skills with solid oral, written, and presentation skills, as well as excellent interpersonal skills are required
• Able to work with up to two teams including startup of a new team and mentoring members of already established teams while looking out toward the wider organization
• Needs to be able to make change and implement process improvement initiatives/innovation

Key Responsibilities

• Coach to product software that is of the highest technical excellence, including high quality, definition of done, refactoring and addressing technical debt, etc.
• Embrace servant leadership and display the behaviors that come with the key mindset shifts associated with agile methods
• Communicate with stakeholders and leadership on the health of the teams and provide two-way feedback.
• Ability to identify metrics for the organization (not velocity and burndown/burnup chart)
• Coach and facilitate the teams through the 5 Scrum events and mentoring to the 5 Scrum Values according to the Scrum Guide.
• Work with teams that are on location and in other offices. Needs to be creative in bringing remote teams together.
• Hold teams accountable to constantly improve and innovate, “This is how we have always done it” is not acceptable.
• Manage dependencies both internal and external to the Scrum teams and Product and ensure clean communication and handoff of dependencies.
• Uphold and be the guardian of the Scrum Framework, ensure the correct use of Scrum Framework.
• Remove impediments to the teams, releases, product that keeps value from being provided at the end of every iteration.
• Provide support for the organization-wide agile adoption strategy and rollout plans
• Ability to create artifacts that contribute to the Business Agility Knowledge Base.

Additional Information

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400 billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com

Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer.  Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance. 

Applicants with criminal histories are welcome to apply.

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